Overview
Director of Operations - Pensacola (Remote Option):
Bowhead is seeking a Director of Operations to lead programs and personnel in our Systems & Information Technology (SIT) Group. This senior leadership role carries full Profit & Loss (P&L) responsibility and encompasses technical and non-technical program management, strategic business development, and customer relationship management. The Director will drive operational excellence across existing Department of Defense (DoD) programs and identify and pursue opportunities to expand the portfolio.
Location Flexibility:
This position offers a fully remote work option for candidates. Candidates located within commuting distance of Bowhead offices are encouraged to apply.
Responsibilities
Program Oversight: Provide direct leadership and management for programs, projects, and personnel across assigned divisions and/or units within the SIT Group.
Resource Allocation: Organize project and task workloads, assign direct and indirect responsibilities, and select the most qualified individuals for specific tasks.
Operational Excellence: Develop, refine, and implement SIT processes to ensure consistent performance and efficiency across programs.
Issue Resolution: Address escalated issues through Program Managers and implement corrective actions to ensure resolution.
Financial Management: Oversee and manage budgets for assigned units, maintain full P&L accountability, and ensure alignment with business objectives.
Team Building: Cultivate a high-performing, collaborative team culture aligned with Bowhead's mission and values.
Staff Development: Mentor team members, offer professional development opportunities, and set clear expectations for performance and growth.
Business Development: Lead initiatives to expand the business pipeline, broaden the revenue base, and identify opportunities among existing DoD customers and in emerging markets.
Strategic Growth: Develop and execute strategies to drive organic growth and expand into new areas, leveraging Bowhead's established core competencies.
Proposal Leadership: Lead and contribute to proposal development, including team coordination, technical content creation, and quality assurance.
Customer Engagement: Serve as a senior point of accountability for customer satisfaction, managing relationships with program stakeholders and leadership contacts.
Strategic Planning: Contribute to and implement approved strategic plans aligned with division and corporate objectives.
Qualifications
Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Information Technology) and 10+ years of progressively responsible management experience, OR an equivalent combination of education and experience.
At least 5 years of experience in site lead, project management, and/or program management roles.Experience with Cost-Plus-Fixed-Fee (CPFF) and other cost-@type contract vehicles is highly desired.
Industry Knowledge:
Demonstrated experience in DoD contracting across technical, contractual, and leadership roles.
Familiarity with DoD acquisition environments, program structures, and government contracting frameworks.
Project Management Expertise:
Knowledge of PMO processes, project management methodologies, and continuous improvement practices.
Proven track record of managing programs to meet or exceed customer requirements.
Leadership Skills:
Exceptional written and verbal communication skills, with the ability to engage effectively across all organizational levels.
Demonstrated ability to lead independently and collaborate within cross-functional teams.
Strong business acumen, including experience in strategic planning, resource allocation, and financial management.
Technical Proficiency:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) at an intermediate to advanced level.
Customer Focus:
A customer-centric mindset and the ability to manage complex stakeholder relationships effectively.
Physical Demands:
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIRED: Must be able to maintain a clearance at the Secret level and be eligible to obtain a Top Secret clearance. US Citizenship is a requirement for a Secret clearance at this location.
LI-JS1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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ID 2026-25429
Category Program/Project Management
Location : Location US-FL-Pensacola
Clearance Level Must Be Able to Obtain Top Secret
Minimum Clearance Required Secret
Travel Requirement Less than 10%