Creative Operations Specialist

Creative Circle, LLC • Bolingbrook, IL • 1h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13500956

Our beauty client is looking for a Creative Operations Specialist to work a 6-month, 40 hrs/week assignment. Candidates must be able to work onsite in Bolingbrook, IL in a hybrid capacity (exact onsite days TBD, role is 40 hrs/week).

The Creative Operations Specialist - Media Creative plays a critical role in supporting the day-to-day operational excellence of the Media Creative team. This role partners closely with the Creative Operations Manager to ensure creative projects are efficiently briefed, planned, tracked, and delivered on time across paid and retail media channels.

This individual is highly organized, detail-oriented, and collaborative - serving as a key connector between Creative, Sales, Account Management, Production, and external partners. The Specialist helps translate business needs into clear, actionable workflows, supports intake and briefing processes, manages timelines and tracking, and ensures consistent communication throughout the creative lifecycle.

By maintaining strong operational rigor and proactive communication, the Creative Operations Specialist enables the creative team to focus on producing high-quality, brand-forward creative that drives performance and delivers value.

Principal Duties and Responsibilities (Essential Functions)

Support end-to-end creative operations across Media Creative

projects, including intake, briefing, timelines, resourcing support, and delivery tracking

Assist with the creative intake and briefing process by gathering

required information, reviewing submissions for completeness, and flagging gaps or risks to the Creative Operations Manager

Build, maintain, and update project timelines, status documents, and

tracking reports to ensure milestones are clearly defined and met

Orchestrate day-to-day project activities, ensuring tasks move

efficiently through each stage of the workflow

Workflow, Communication and Coordination

Coordinate communication between internal Creative teams,

cross-functional partners, and external resources to support a smooth process

Organize, schedule, and support internal status meetings, standups,

and reviews; capture notes, action items, and follow-ups

Communicate creative best practices, requirements, and guidelines to

partners as directed

Escalate potential risks, timeline challenges, or resourcing

conflicts early to the Creative Operations Manager

Tools, Systems and Reporting

Maintain accurate project tracking within creative operations tools

such as Workfront, Monday.com, and Microsoft Office

Support ongoing improvements to workflows, templates, and standard

operating procedures in partnership with Creative Operations leadership

Assist with organizing and maintaining creative documentation,

process resources, and partner-facing materials

Collaboration and Team Support

Partner closely with Creative, Production, and Design teams to

ensure projects are properly scoped and supported

Work with Strategy, Sales, and Account Management teams to support

partnerships through coordination of materials, timelines, and expectations

Contribute to a positive, collaborative, and solution-oriented team

environment

Job Requirements

Bachelor degree in Marketing, Design, Project Management, Business,

or a related field, or equivalent experience

2-4+ years of experience in creative operations, project management,

trafficking, or creative services

Experience working with creative, design, or marketing teams; agency

or retail media experience is a plus

Familiarity with digital creative development across channels such

as social, video, onsite, and offsite media preferred

Strong organizational skills with the ability to manage multiple

projects and priorities simultaneously

Clear written and verbal communication skills with a collaborative

mindset

Proficiency in project management and collaboration tools such as

Workfront, Monday.com, Figma, and Microsoft Office

Detail-oriented, proactive problem solver who remains calm and

organized in a fast-paced environment

Passion for creative excellence, operational rigor, and supporting

high-performing creative teams

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle\'s Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment

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