Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Associate Director AI Value Realization, Neural Nexus
What you will do
Let's do this. Let's change the world. In this vital role you will play a critical role in shepherding Amgen through a large-scale AI-driven transformation. This role will help guide commercial teams as they evolve from executors of manual, point-in-time processes into stewards of an AI-enabled commercial ecosystem that fundamentally changes how insights, decisions, and capabilities are delivered across Amgen's brands.
This individual will lead value realization for Neural Nexus, partnering closely with analytics, data science, technology, sales, and brand leaders to ensure successful adoption of new AI tools, platforms, and operating models. The role requires a unique blend of change leadership, technical acumen and commercial pharma domain expertise.
Flexible Commuter role in Thousand Oaks, CA. You will work on-site a minimum of 2-3 days a week.
AI Adoption Strategy & Transformation Planning
Develop and execute end-to-end adoption and change management strategies to support the Neural Nexus AI transformation across Commercial and Medical
Translate complex technology and AI initiatives into clear, actionable roadmaps for analytics and business teams.
Design future-state operating models that enable teams to transition from manual execution to AI-enabled stewardship and decision orchestration.
Stakeholder Engagement & Leadership Enablement
Identify and engage key stakeholders across CD&A sub-functions, including:
Revenue Forecasting & Competitive Intelligence
Primary Market Research
Global Insights
Data Strategy & Management
Data & Decision Sciences
Omnichannel Data & Analytics
Field Excellence
Brand Analytics
Reporting
Partner with leaders to assess readiness, manage resistance, and build sustained commitment to new ways of working.
Coach leaders and managers to lead through ambiguity and embed a transformation mindsets within teams.
Communication & Adoption
Create and deliver targeted communication strategies that clearly articulate the "why," "what," and "so what" of AI transformation.
Ensure communications resonate across technical and non-technical audiences.
Drive understanding of how AI tools and platforms enhance-not replace-human decision-making.
Training, Capability Building & Workforce Evolution
Design and support training programs that build AI fluency, platform literacy, and new role capabilities across teams.
Help redefine roles, skills, and career paths as teams shift toward product ownership, governance, and stewardship models.
Partner with L&D and functional leaders to ensure capability building is embedded into day-to-day work.
Impact Assessment, Risk Management & Measurement
Assess organizational, role, and workflow impacts of AI and platform changes.
Identify adoption risks and develop mitigation strategies.
Define and track change success metrics, including adoption, proficiency, and behavioral indicators.
Support regular updates and insights to senior leadership on progress and risks.
Innovation & Continuous Improvement
Bring out-of-the-box thinking to how AI adoption and change is designed, delivered, and sustained.
Identify opportunities to pilot new engagement models, tools, or approaches that accelerate adoption and value realization.
Stay current on AI trends, tools, and best practices relevant to commercial analytics and change leadership.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative leader with these qualifications.
Basic Qualifications:
Doctorate degree and 3 years of technology enablement, organization change management, strategy consulting, or related experience
OR
Master's degree and 5 years of technology enablement, organization change management, strategy consulting, or related experience
OR
Bachelor's degree and 7 years of technology enablement, organization change management, strategy consulting, or related experience
OR
Associate's degree and 12 years of technology enablement, organization change management, strategy consulting, or related experience
OR
High school diploma / GED and 14 years of technology enablement, organization change management, strategy consulting, or related experience
Preferred Qualifications:
Bachelor's degree or advanced degree (MBA, MS, or equivalent) preferred.
Experience supporting large-scale technology and workforce transformations.
Understanding of commercial Pharma functions, including marketing, sales, insights, analytics, data science, forecasting, and data strategy.
Familiarity with AI concepts, AI-enabled tools, and data platforms, with the ability to translate technical change into human impact.
Proven ability to operate as a self-starter, navigate ambiguity, and drive progress without heavy direction.
Strategic and analytical thinker with strong problem-solving skills.
Exceptional communication, storytelling, and stakeholder influence capabilities.
Comfortable working across technical and business teams.
High emotional intelligence and change leadership presence.
Ability to balance structure and rigor with creativity and innovation.
Resilient, adaptable, and able to lead change in fast-evolving environment
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
