Customer Service Associate

Walgreens • Columbia, MD • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1817054BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 5585 TWIN KNOLLS RD,COLUMBIA,MD,21045

Full District Office Address: 5585 TWIN KNOLLS RD,COLUMBIA,MD,21045-03245-11949-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11949-COLUMBIA MD

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Identity Provider Manager (IdP)

General Dynamics Information Technology • Fort Meade, MD • 1h ago

Management & Administrative

Req ID: RQ220615 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Skills: Agile Project Management,IT Leadership,P...

1h ago

Go to Apply

Customer Service Representative

U-Haul • Laurel, MD • 1h ago

Management & Administrative

Compensation Range: $15.00 to $17.00 Hourly Location: 10150 Washington Blvd N, Laurel, Maryland 20723 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivat...

1h ago

Go to Apply

Marine Outside Sales Account Manager - GCG Connectivity & Power Solutions

GCG • Washington, DC • 3h ago

Management & Administrative

Overview As we continue to grow and expand our national footprint,GCG Connectivity & Power Solutions ( https://www.gogcg.com/connectivity-and-power/ ) is currently seeking an Outside Sales Account Manager to join our...

3h ago

Go to Apply

e-Discovery Lead Project Manager

CACI International • Washington, DC • 4h ago

Management & Administrative

Job Title: e-Discovery Lead Project Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel Required: Up to 10% T...

4h ago

Go to Apply

Management and Program Analyst

Veterans Benefits Administration • Washington, DC • 5h ago

Management & Administrative

Summary This position is located in Pension and Fiduciary (P&F) Service. Pension and Fiduciary (P&F) Service administers the pension programs and fiduciary activities for compensation, dependency and indemnity co...

5h ago

Go to Apply

Oracle Supply Chain Senior Consultant

Deloitte • Baltimore, MD • 5h ago

Management & Administrative

Today's chief financial officers (CFOs) and supply chain executives are being asked to improve business performance and shareholder value, along with operational effectiveness and efficiency. As an Oracle Senior Consulta...

5h ago

Go to Apply

Customer Supply Chain Associate Analyst

Stanley Black and Decker • Towson, MD • 5h ago

Management & Administrative

Customer Supply Chain Associate Analyst - Remote Remote, USA Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit o...

5h ago

Go to Apply

Oracle Supply Chain Senior Consultant

Deloitte • Washington, DC • 5h ago

Management & Administrative

5h ago

Go to Apply

Alternate Project Manager

Cayuse Holdings • Washington, DC • 8h ago

Management & Administrative

Overview Employment in this role is conditional upon successful execution of the contract by the client. The Work The Alternate Project Manager supports the Project Manager in overseeing contract performance and day-to-d...

8h ago

Go to Apply

Action Officer - Washington, D.C.

Serco • Washington, DC • 9h ago

Management & Administrative

Position Description & Qualifications If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise, then S...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)