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Associate Director - Columbia, MD - 2367484

UnitedHealth Group • Columbia, MD • 1h ago

Requisition number: 2367484

Job category: Project/Program Management

EMPLOYER: United Healthcare Services, Inc.

JOB TITLE: Associate Director

LOCATION: 10175 Little Patuxent Pkwy. Columbia, MD 21044

DUTIES: Plan, initiate, and manage information technology (IT) projects. Duties include: manage and improve market-facing experiences, collaborate with cross-functional business and IT leads; help analyze issues and deploy corrective actions quickly; perform end-to-end project management and constant monitoring; manage strategic issues involving reporting statuses to leadership and addressing various themes; perform Quick Root Cause Analysis (RCA) with business and IT partners; host war room meetings allowing key leads to solve problems and discuss strategies; perform proper reporting and documentation; address issues earlier in development; design and modify specialized applications, drive user efficiency and business success, and meet privacy and security standards; create high-performance enhancements to applications that achieve customer goals; implement new technology features to ensure continuous improvement; comply with development protocols and raise risk factors to help mitigate issues; improve application functionality, reliability, and efficiency; adhere to version control and deployment protocols ensuring effective distribution; ensure data accessibility for people with disabilities; facilitate quality assurance protocols, including user acceptance testing, by resolving issues and providing metrics to maintain high standards; report on application functionality to help track performance and identify improvements; collaborate with users to enhance applications to accelerate efficiency and innovation; provide post-deployment support and resolve service problems ensuring smooth operation; manage consulting staff and oversee their work and ensure alignment with goals; coach and mentor consultants to build a skilled team; and applying re-engineering techniques improves business process.

REQUIREMENTS: Employer will accept a Bachelor's degree in Information Technology, Computer Science, Engineering, or related field and two (2) years of experience in the job offered or a computer-related occupation.

Experience in the following:

Program Management or Project Management leading health care platform migrations;

Leading complex LEAN & Six Sigma black belt projects with substantial process efficiency gain and cost benefit;

AI Business Implementation, Process Automation & Optimization to evaluate manual processes and deriving recommendation for AI implementation;

Configuring and implementing end to end health plan setup with benefit design, provider network, eligibility in alignment with business, and regulatory requirements;

Planning by analyzing staffing needs, forecasting talent demand, and aligning workforce strategies with business goals to drive efficiency and ensure timely project delivery; and

Ensuring optimal system performance, regulatory compliance, timely issue resolution, and seamless cross-functional collaboration to enhance service delivery and member experience.

OR No Degree and four (4) years of progressive experience in the job offered or a computer-related occupation.

Experience in the following:

Program Management or Project Management leading health care platform migrations;

Leading complex LEAN & Six Sigma black belt projects with substantial process efficiency gain and cost benefit;

AI Business Implementation, Process Automation & Optimization to evaluate manual processes and deriving recommendation for AI implementation;

Configuring and implementing end to end health plan setup with benefit design, provider network, eligibility in alignment with business, and regulatory requirements;

Planning by analyzing staffing needs, forecasting talent demand, and aligning workforce strategies with business goals to drive efficiency and ensure timely project delivery; and

Ensuring optimal system performance, regulatory compliance, timely issue resolution, and seamless cross-functional collaboration to enhance service delivery and member experience.

RATE OF PAY: $ 184,350- $188,622 / per year

Please apply via careers.uhg.com and search for job #2367484

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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