Regional Operations Director

Insight Global • Aurora, IL • 5h ago

Job Description

The role operates in a fast-paced, mission-critical data center environment that requires close coordination across 24/7 operations, technical teams, and customer-facing functions. The individual will regularly interact with cross-functional stakeholders including operations staff, engineering teams, senior leadership, vendors, contractors, and enterprise or hyperscale customers to ensure seamless service delivery. The position also requires experience working within unionized environments, including managing union labor, adhering to collective bargaining agreements, and maintaining effective labor relations while driving operational performance.

Key Responsibilities:

Own and lead day-to-day operations of a mission-critical data center, ensuring uptime, reliability, and adherence to SLAs.

Manage and develop large 24/7 operations teams, including hiring, training, coaching, and performance management.

Serve as primary point of escalation-own customer experience, resolve high-level issues, and maintain strong client relationships.

Oversee critical infrastructure systems (power, cooling, fire/life safety, security/access control) and ensure preventative/predictive maintenance programs are executed.

Drive operational performance through KPI tracking, continuous improvement, and cross-functional coordination with engineering, vendors, and leadership.

Manage facility security, environmental monitoring systems, and incident response, including root cause analysis and post-mortems.

Own budgets (OpEx/CapEx), capital planning, and cost optimization efforts.

Lead implementation and service delivery for key accounts, ensuring smooth customer onboarding and project execution.

Oversee asset tracking, capacity planning (power, cooling, space), and long-term equipment strategy.

Ensure compliance with regulatory standards (SOC 2, SOX) and maintain business continuity plans.

Operate effectively in union environments, managing labor relations and adhering to collective bargaining agreements.

Drive strategic initiatives and operational roadmaps to improve performance and support business objectives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or related field (Equivalent experience may be considered in place of a degree)

7+ years of experience managing critical facilities

Data center experience

Strong communication skills and able to work with customers, vendors - Proven experience with budgeting, Profit & Loss Analysis, financial planning, and cost management (OpEx/CapEx)

Experience managing a megawatt data center

Navy nuclear or military experience

Similar Jobs

Vice President of Quality

ASC Engineered Solutions • Oak Brook, IL • 1h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13496728 \ Position Title: Vice President of Quality\ Department: Quality Assuranc...

1h ago

Go to Apply

Warehouse Associate

WESCO • Carol Stream, IL • 2h ago

Manufacturing & Warehouse

Launch your career! We are hiring immediately for Warehouse workers! We will teach you about distribution and supply chain techniques valued by Fortune 250 companies around the globe. We are Wesco! We enable the connecte...

2h ago

Go to Apply

Warehouse Associate

WESCO • Carol Stream, IL • 2h ago

Manufacturing & Warehouse

2h ago

Go to Apply

Forklift Warehouse Material Handler

Ryder System • Romeoville, IL • 2h ago

Manufacturing & Warehouse

Position Description Ryder is hiring Forklift Operators in Romeoville, Illinois - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Forklift Operator / Driver Positions Pay Weekly!...

2h ago

Go to Apply

Warehouse Associate | First Shift

Aerotek • Downers Grove, IL • 3h ago

Manufacturing & Warehouse

Warehouse Associate Doners Grove 1st shift $18 - 23 Job Description The Warehouse Associate accurately picks, packs, and moves materials within the facility using stand-up reach forklifts, pallet jacks, and basic compute...

3h ago

Go to Apply

Accounts Receivable and Billing Manager

NPL Construction • Naperville, IL • 5h ago

Finance, Accounting & Banking

Accounts Receivable and Billing Manager Date: May 29, 2026 Location: Naperville, IL, US, 60563 Company: NPL Construction (S4) Description: Pay Range: $100K-$130K, depending on job related factors such as experience and q...

5h ago

Go to Apply

Admin Coordinator

Exelon • Oak Brook, IL • 5h ago

Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solution...

5h ago

Go to Apply

Business Banking Relationship Manager

BMO Financial Group • Oakbrook Terrace, IL • 5h ago

Finance, Accounting & Banking

Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO's market share. Applies professional consultative sales and business developme...

5h ago

Go to Apply

Certified Medical Assistant

Amergis • Lockport, IL • 5h ago

Hospital & Medical

$25 / hour Amergis is looking for an experienced Certified Medical Assistant who is interested in working a Full-Time , 13 Week Contract (Possible Extension & Opportunity for internal offer) in Tinley Park, IL. Posit...

5h ago

Go to Apply

Senior Safety Manager

O'Neal Industries, Inc. • Lisle, IL • 5h ago

Management & Administrative

Description Position Summary: Leeco Steel is a leading supplier of carbon, HSLA and alloy steels from the premier mills worldwide. Reporting directly to the CEO, the Senior Safety Manager will oversee safety-related task...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)