Summary This position is a part of the U.S. Equal Employment Opportunity Commission (EEOC), Pathways Internship Program, providing experience in information technology (IT), and data management. The Office of the Chief Information Officer (OCIO) manages information resources, including networks, data, systems administration, and cybersecurity for the EEOC. The Pathways Internship Program is open to all eligible students regardless of age, including older individuals and veterans who are students. Responsibilities The incumbent works under the guidance of senior IT Specialists analyzing business and technical requirements for IT systems, applications, workflows, and operational processes in support of agency mission needs. Participates in IT projects involving system modernization, cloud services, cybersecurity compliance, digital process automation, and enterprise application support. Conducts research and analytical evaluations of IT issues, system performance, and user requirements to identify trends and support improvement recommendations. Develops dashboards, reports, and briefing materials that translate complex technical data into clear, actionable information for management and stakeholders. Supports IT operations and governance activities, including system monitoring, testing, troubleshooting, documentation (including SOPs), and coordination with stakeholders. Assists in ensuring compliance with federal IT policies, standards, and procedures through documentation support, issue tracking, and participation in operational reviews and reporting activities. Requirements Conditions of Employment Qualifications The Pathways Internship Program is open to all eligible students regardless of age, including older individuals and veterans who are students. Program participants may be appointed to any grade level for which they qualify. Previous education and/or experience may be evaluated to determine the highest grade level for which the individual is qualified. Below are the minimum qualification requirements for each grade advertised: GS-7 Student Trainee (Information Technology): Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following @type of work and/or tasks: Examples include: planning and delivery of IT Customer support services; resolving customer related technical software and hardware problems in accordance with established policies and procedure; assists users in resolving technical computer problems and malfunctions; provides technical support to users for computer software; installs new software, versions, and updates; adapts, configures and tests computer software. OR Successfully completed (1) year of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts); OR Successfully completed a Bachelor's degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management with one of the following: I graduated with at least an overall GPA of 2.95, or I graduated with at least a 3.45 GPA in my major or during the last two years of college; or I graduated in the top third of my class; or I have been a member of a national scholastic honor society recognized by the Association of College Honor Societies. (Must submit copy of transcripts); OR Possess a combination of specialized experience and graduate education that meets 100% of the qualification requirements for this position (Must submit copy of transcripts). GS-9 Student Trainee (Information Technology):Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 grade level in the Federal service obtained in either the private or public sector performing the following @type of work and/or tasks: Examples include: planning and delivery of IT Customer support services; resolving customer related technical software and hardware problems in accordance with established policies and procedure; assists users in resolving technical computer problems and malfunctions; provides technical support to users for computer software; installs new software, versions, and updates; adapts, configures and tests computer software. OR Successfully completed two (2) full academic years of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts); OR Successfully completed a master's or equivalent graduate degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management. (Must submit copy of transcripts); OR Possess a combination of specialized experience and graduate education that meets 100% of the qualification requirements for this position (Must submit copy of transcripts). In addition to meeting the above minimum qualification requirement, you must meet the Pathways Internship Program Eligibility requirements: you must be a current student in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate. Applicants must meet the definition of a "Student" at the time of appointment and throughout the duration of the appointment. Student is defined as: an individual who has been accepted for enrollment or enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled). ATTENTION VETERANS: A veteran, as defined in 5 U.S.C. 2108, who due to military service obligation, was precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period shall have a full 2-year period of eligibility upon his or her release or discharge from active duty. In no event, however, may the individual's eligibility period extend beyond 6 years from the date on which the individual completed the requirements of an academic course of study. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. This appointment may be extended in increments of up to one year without further competition based on the need of the organization for the work to continue and provided the individual continues to meet the eligibility requirements. Additional extensions may be granted up to the maximum allowable time in accordance with the Program, as long as the program participant maintains student eligibility. At the successful conclusion of this program, you may be eligible for non-competitive conversion to a Federal career or career-conditional appointment. Program participants must meet the qualification requirements for the position to which converted. Education This position has a basic education requirement listed under the Qualifications section of this announcement. You must submit a copy of your college transcripts. An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. All education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, applicants must report only attendance and/or degrees from schools accredited by accredited institutions recognized by the U.S. Department of Education. Applicants may verify accreditation at the following website: Accreditation. All education claimed by applicants will be verified accordingly. Foreign Education: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information This is a temporary Pathways Internship Program appointment beginning early June/mid-June 2026 Not to Exceed 90 days from EOD Date, with September 30, 2026 as the final possible end date, and you will work a full-time schedule. Supervisors are responsible for establishing work schedules with participants. You will be expected to report to the duty station listed on this announcement. Relocation expenses will not be paid. This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125 This job opportunity announcement may be used to fill additional similar vacancies across EEOC. If you are unable to apply online or need to fax a document that you do not have in electronic form, please contact the HR Specialist listed in this vacancy. If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see https://www.fedshirevets.gov/job-seekers/veterans-preference/#content). Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration) All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. The Pathways Internship Program targets students accepted for enrollment or currently enrolled in a degree-seeking program in a accredited educational institution, on at least a half-time basis. Program participants must continue to meet program eligibility requirements throughout the duration of the appointment. Incumbents will be required to provide proof of continued enrollment and good standing each semester or grading period throughout the Pathways Internship Program. Failure to do so will result in termination of the appointment. This internship is temporary and therefore does not have promotion potential.
