Summary This position is at the full performance level located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the Long Beach VA Medical Center (VAMC) in the Office of Education. Responsibilities Major Duties include but are not limited to the following: Assist with the development of strategies for effective communication of program information. Oversee the entry of all new employees into TMS, in advance of accession actions.. Act as course/program advisor for Healthcare Groups or Services within the facility, developing local courses for creation in TMS. Monitor External Events entered into the TMS. Monitors users' accounts for completeness and activity. Develop methods to review facility-training modules, working directly with the subject matter experts, to ensure modules are current and in accordance with rules and regulations at the date of review. Deliver new information, resolving questions and increasing technical skills for all service level administrators. Govern levels of access - based on TMS duties - for Scheduling Managers, Assignment Managers, Registration Managers and Help Desk Managers. Maintain technical proficiency in operating software to include platform operational software (i.e. Learning Content Management System (LCMS) and Windows), support software (i.e. Adobe Creative Cloud, Articulate, Adobe Acrobat Professional, Microsoft Office Professional). Serves as subject matter expert in support of training administration and development in support of training and education staff. Serve as a training specialist for various learning mediums including distance, e-Learning, hybrid, etc. Maintain and update data for distance and e-Learning courses. Analyze segments of policy and standards in specialized educational program areas and make recommendations to the Designated Learning Office and Instructional Systems Specialist. Develop and deliver online testing and evaluation methods that adhere to Kirkpatrick model for effective training and assessment, ensuring a test-out option is developed and implemented in accordance with VACO-established guidance and policies. Responsible for overall maintenance of assigned courses; determines the need for and initiates changes/updates in course content. Independently evaluate TMS courses, planning and conducting validity and reliability studies to analyze effectiveness of online TMS evaluations. Other duties as assigned. Work Schedule: MON - FRI, 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not Authorized Telework: This position may be authorized for ad-hoc telework. Virtual: This is not a virtual position. Position Description/PD#: Training Specialist/PD13331-0 Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower GS-09 grade level in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1) managing the administration and tracking of all clinical and employee education programs and the oversight of the Talent Management System; 2) producing high level reports as related to regulated and job specific employee trainings, troubleshooting e-learning content issues, creating, reviewing and ensuring content is 508 compliant on the TMS system; and 3) identifying issues and problems associated with programs and systems, and using initiative to implement alternative solutions; OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or successfully completed an LL.M. degree that is related to the position being filled; OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education as described above that equates to one year of experience, or equal to one hundred percent.. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
