Inside Counter Sales

BFS Group LLC • Lakewood, WA • 4h ago

Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. They may handle special orders and advanced pricing.

What You'll Do:

Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.

Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.

Initiates telephone calls to customers to generate sales to achieve a projected sales goal.

Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.

Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products.

Provides accurate and complete material take offs of single/multiple family home projects.

Provides technical assistance to drafting and engineering as required.

Analyze and size various lumber products using appropriate software.

Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability.

Codes and inputs customer orders, pricing information and additional data into the computer system.

Creates accurate and complete invoices, work orders, and sales tickets.

Maintains stock levels on the sales floor and in the stockroom.

Operates and balances cash register daily.

Research credits, returns, and late payments as needed.

Works with outside sales representatives to ensure customer satisfaction.

Minimum Requirements:

Minimum education required: High School Diploma

Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.

Work Environment / Physical Activity:

Subject to both typical office environment and outside locations with temperature and weather variations.

Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.

Must be able to stand and walk frequently throughout the day.

Subject to both typical office environment and outside locations with temperature and weather variations.

Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.

Must be able to stand and walk frequently throughout the day.

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

In addition to the base wage listed, team members are also e

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