Description
Prime Video is seeking a detail-oriented and proactive System Administrator to support the Quality Control (QC) program for the Media Systems Engineering, Studios Technology team in Culver City, CA.
In this role, you will partner directly with Studios Production and Post-Production executives to coordinate, run, and facilitate Audio and Video review sessions, ensuring the highest quality standards are maintained across all Amazon Studios content before it is released on Prime Video. You will be responsible for the end-to-end data management and content lifecycle within the QC ecosystem, including session setup, real-time note-taking during reviews, executive follow-ups, documentation, reporting, and partner onboarding. This is a critical role that sits at the intersection of technology, content operations, and creative stakeholders, requiring someone who thrives in a fast-paced, high-visibility environment.
Key job responsibilities
Run and facilitate Audio and Video QC review sessions end-to-end, serving as the primary operator and point of contact during each session.
Take detailed notes during review sessions, capturing executive feedback, technical observations, and action items in real time.
Partner with Studios Production and Post-Production executives to schedule and set up QC review sessions, ensuring all content assets and screening environments are prepared.
Manage the data lifecycle of content within the QC program, including ingestion, tracking, archival, and metadata accuracy.
Configure and maintain session environments, ensuring all technical systems and tools are operational and calibrated for reviews.
Create and distribute weekly and monthly reports on session activity, completion rates, and program health metrics.
Develop and maintain comprehensive documentation for QC workflows, standard operating procedures (SOPs), and best practices.
Proactively engage internal and external partners to onboard them to the QC program, providing training and ongoing support.
Identify process inefficiencies and drive continuous improvement initiatives to scale the QC program.
Maintain quality control standards across all Amazon Studios content, including Global Originals, International Original Series, features, and movies.
Collaborate cross-functionally with engineering, content operations, and creative teams to resolve technical issues and improve workflows.
Track and escalate content quality issues, ensuring timely resolution before release deadlines.
A day in the life
You will run Audio and Video review sessions with Production and Post-Production executives taking real-time notes, capturing feedback, and driving follow-ups to ensure every title meets Amazon's quality bar before reaching Prime Video customers. You will manage multiple sessions, competing priorities, and tight timelines while finding more efficient ways to scale the QC program. You will be supported by a passionate team that cares deeply about the customer experience. If you are energized by high-visibility work at the intersection of content and technology, we want to hear from you.
About the team
The Media Systems Engineering team focuses on building production and post-production environments, technology solutions, and on-premises/cloud-based infrastructure to automate, streamline, and optimize audio and video workflows throughout the entire content creation lifecycle at Amazon MGM Studios and Prime Video.
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
Basic Qualifications
3+ years of solving problems with technology in the Media & Entertainment Industry experience
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Experience managing and coordinating multiple projects simultaneously
Experience with media QC, transcoding, and mastering tools such as Colorfront Transkoder, DaVinci Resolve, Telestream Vantage/Switch, Interra Systems Baton, or similar platforms
Experience with Avid Pro tools, Rational Acoustics Smaart, Steinberg WaveLab, Dolby reference Player, NTP-DAD DadMan Software.
Bachelor's degree in Information Technology, Media Production, Film/Television, Communications, or a related field (or equivalent work experience)
Preferred Qualifications
Experience with media server and playback applications such as Jellyfin, Infuse, Plex, or similar content streaming and media management platforms
Familiarity with media asset management (MAM) systems, digital supply chain workflows, and content delivery pipelines
Experience with display calibration tools and standards (e.g., CalMAN, LightSpace, Rec. 709, DCI-P3, Rec. 2020, HDR10, Dolby Vision)
Experience with audio calibration standards and audio formats such as 2.0, 5.1 multichannel, Immersive EBU and And dolby Atmos, target curves and general audio parameters.
Knowledge of network-attached storage (NAS), SAN environments, and file-based media workflows
Experience with project management and ticketing tools (e.g., Jira, Asana, or similar)
Understanding of streaming delivery specifications, adaptive bitrate encoding, and OTT platform requirements for video and audio
Experience building or improving operational programs from the ground up, including developing SOPs and training materials
Demonstrated ability to onboard and train partners or stakeholders on new processes and technical systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, CA, Culver City - 126,300.00 - 170,000.00 USD annually
