FRONT END- PIC

Kroger Family of Companies • Vancouver, WA • 2w ago

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

Deliver and encourage other associates to deliver excellent customer service

Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes

Complete file maintenance log for price discrepancies

Maintain cleanliness of checkstand area to housekeeping standards

Answer telephones

Comply with all corporate policies

Promote and follow Company initiatives

Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale

Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

Maintain all store accounting functions

Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

Open and close desk

Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals

Provide lottery service (except Alaska) and fish and game licenses

Send/receive faxes

Administer lost and found

Run vendor reports

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

High school diploma or general education degree (GED); or combination of relevant education and experience

Six months cashier experience to work at Customer Service Desk

Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco

Ability to pass drug test

Ability to work in a fastpaced environment

Ability to work weekends on a regular basis, work any shift and work overtime as needed

Ability to organize/prioritize tasks/projects

Accuracy/attention to detail

Desired

Knowledge of company policies, procedures, and organizational structure

Related retail experience

$17.38 - $23.18 per hour

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