AR Advisor - Customer Service

Robert Half • Loveland, CO • 1d ago

Description We are looking for an experienced AR Advisor - Customer Service to support customer and branch inquiries for a leading organization in the agriculture industry based in Loveland, Colorado. This Long-term Contract opportunity is ideal for someone who thrives in a fast-moving service environment, communicates clearly, and takes pride in delivering accurate, solutions-focused support. The person in this role will serve as a key point of contact for accounts receivable and customer service matters while helping maintain a high standard of responsiveness and quality.

Responsibilities:

Serve as a primary contact for branch and customer questions, providing clear guidance and timely resolution to service-related and accounts receivable concerns.

Build strong working knowledge of company products and support resources in order to address inquiries confidently and accurately.

Document incidents, requests, resolutions, and key interaction details in ServiceNow to maintain complete and organized service records.

Coordinate with internal teams and colleagues to escalate complex issues, track progress, and ensure appropriate follow-through.

Monitor open cases from initial intake through closure, keeping customers and branches informed throughout the resolution process.

Share best practices and effective troubleshooting approaches with team members, and assist in supporting the development of newer customer service staff.

Maintain a detail-oriented, patient, and customer-focused approach when handling concerns, complaints, and high-pressure situations.

Contribute to additional operational tasks and special projects assigned by leadership as business needs evolve. Requirements - High school diploma required.

Prior experience in customer service, accounting support, or a related operational environment.

Strong verbal and written communication skills with the ability to manage multiple priorities effectively.

Proven ability to stay organized, work independently, and perform well in a fast-paced setting.

Proficiency with Microsoft Office applications, including Excel.

Experience using help desk platforms, CRM tools, or remote support systems; familiarity with ServiceNow is an advantage.

Ability to handle challenging situations with professionalism, sound judgment, and a solution-oriented mindset.

Exposure to SAP, S/4HANA FI, HighRadius, or similar enterprise systems is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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