Customer Service Associate

Walgreens • Sterling, VA • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1812353BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 20800 GREAT FALLS PLZ,STERLING,VA,20165

Full District Office Address: 20800 GREAT FALLS PLZ,STERLING,VA,20165-02464-17200-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17200-STERLING VA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Senior Program Manager

General Dynamics Information Technology • Washington, DC • 5h ago

Management & Administrative

Req ID: RQ220473 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Program Delivery and Execution Skills: Financial Management,IT Program Manageme...

5h ago

Go to Apply

Program Manager

General Dynamics Information Technology • Washington, DC • 5h ago

Management & Administrative

Req ID: RQ220550 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Program Delivery and Execution Skills: Cost Management,Financial Management,Pro...

5h ago

Go to Apply

Program Manager Senior

General Dynamics Information Technology • Bethesda, MD • 5h ago

Management & Administrative

Req ID: RQ220461 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Program Delivery and Execution Skills: Agile Methodology,Cloud Infrastructure,...

5h ago

Go to Apply

Nuclear Client Account Manager Job Details | Black & Veatch Family of Companies

Black & Veatch • Gaithersburg, MD • 7h ago

Management & Administrative

Nuclear Client Account Manager Date: May 20, 2026 Location: Overland Park, KS, US Gaithersburg, MD, US Chattanooga, TN, US Atlanta, GA, US Cary, NC, US Ann Arbor, MI, US Company: Black & Veatch Family of Companies To...

7h ago

Go to Apply

Business Development Manager (Regulatory)

Akin Gump Strauss Hauer & Feld LLP • Washington, DC • 7h ago

Management & Administrative

Location: Washington, DC Schedule: 9:00 AM to 5:30 PM FLSA: Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices through...

7h ago

Go to Apply

Human Resources Assistant

Akin Gump Strauss Hauer & Feld LLP • Washington, DC • 7h ago

Management & Administrative

Location: Washington, DC Schedule: 9:00 AM to 5:30 PM FLSA: Non-Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices thr...

7h ago

Go to Apply

SP - Vice President

CBRE • Washington, DC • 7h ago

Management & Administrative

JOB SUMMARY Develops business and negotiates the selling, leasing, and marketing of commercial real estate properties for clients. Honorary Titles of Senior Associate, Vice President, First Vice President, Senior Vice Pr...

7h ago

Go to Apply

Customer Support Specialist

Robert Half • Silver Spring, MD • 9h ago

Management & Administrative

Description We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excell...

9h ago

Go to Apply

HR Generalist

Robert Half • Rockville, MD • 9h ago

Management & Administrative

Description We are seeking an experienced HR Generalist to support a wide range of human resources functions, including onboarding, employee relations, benefits administration, recruiting support, and HR systems maintena...

9h ago

Go to Apply

HR Coordinator

Robert Half • Bethesda, MD • 9h ago

Management & Administrative

Description We are seeking an organized and detail-oriented HR Coordinator to support day-to-day human resources operations and help deliver an excellent employee experience. This role is ideal for a professional who thr...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)