Position
Field Service Technician (Industrial Solutions)
Location
Hendersonville, NC
This position will be based at the BorgWarner Arden facility in Western North Carolina and will transition to a new facility in Hendersonville, NC. This position will involve frequent travel to customer sites as needed.
About Us
BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We're now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development, sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
For a listing of openings in the Hendersonville area please visit: BorgWarner Openings (https://www.borgwarner.com/careers/job-search?indexCatalogue=default&wordsMode=0&3Location=Arden%20-%20North%20Carolina%20-%20USA,Asheville%20-%20North%20Carolina%20-%20USA)
Pay & Benefits
All positions start at an above market pay rate for that position. Benefits are also above market and include the following for all full-time employees:
Day 1 Medical Coverage with potential of no monthly premium
Onsite Health Clinic for employees and dependents (age 14 and over) with potential of no cost
Dental, Vision, Life, AD&D, and Disability Coverage
Tuition Reimbursement Program after 18 months
Retirement Savings Plan (401k) with a matching program
Company paid holidays and vacation starting Day 1
Competitive annual incentive program tied to business results
Company cell phone, laptop, and tablet provided
Travel expense coverage
Relocation support
Company provided tools
Job Purpose
We're building a brand-new state-of-the-art facility dedicated to creating power generation systems for data centers and microgrid applications. This new hub will be at the heart of BorgWarner's latest growth initiative, bringing together engineering, innovation, and technology in one dynamic space. Be part of a team that's shaping the future of sustainable power and driving breakthrough solutions from day one. To learn more about BorgWarner's Industrial Solutions business, please visit: BorgWarner Industrial Solutions (https://www.borgwarner.com/industrial-solutions) .
The position will be responsible for diagnosing & repairing, commissioning and performing maintenance on the customer's equipment, including troubleshooting with high voltages and high power. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned
Key Responsibilities
Troubleshoot, repair, maintenance and commissioning on designated equipment that operate at high power and voltage levels.
Order and manage repair parts
Maintain tools and test equipment to ensure they are properly calibrated.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Maintain metrics in specified area and drive for adherence to goals.
Utilizing the escalation process to resolve customer service issues.
Transport material as required using proper handling methods.
Keep work area in orderly condition with respect to proper materials, tools, equipment, and personal belongings. (Includes cleaning of equipment, floors, tables, etc.)
Understand and adhere to current health, safety, and environmental policies.
Familiarity with arc flash safety, etc. Ability to use scopes, multi-meters and computer diagnostics required.
Perform other duties as requested, directed, or assigned.
Attendance on the job is essential.
What We're Looking For
Five years of hands-on experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Work experience in the power generation industry preferred.
Completion of technical training or Associates Degree with 4 or more years' experience in servicing engines, generators or other power systems
Bachelor's degree, Electrical Engineering, Mechanical Engineering, Electrical Engineering Technology is desired
Ability to read and interpret technical drawings, wiring diagrams, and schematics
Proficiency with hand and power tools
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to multi-task activities with shifting priorities.
Resourceful, with the ability to work independently.
Able to work productively in a pressurize environment
Strong time management skills.
Ability to adapt to changing circumstances.
Decision-making, problem resolution and creative thinking skills.
Valid driver's license and good driving record is required.
Must be able to follow instructions, safety rules and regulations.
Ethical and Trustworthy
Travel Requirements:
50-75%
What We Believe
Inclusion: Respecting individuals
Integrity: Honoring truth
Excellence: Focusing on results
Responsibility: Our commitment
Collaboration: Building trust
Safety
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
For more information about BorgWarner, please visit www.borgwarner.com
Internal Use Only: Indirect Hourly
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