Field Service Engineer - X-Ray-Vascular-Mammo

GE HealthCare • North Carolina, North Carolina • 1w ago

Job Description Summary

The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our diagnostic imaging equipment for one or more modalities within a hospital or healthcare system in the greater Charlotte, NC area.

This role requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to be able to work in the Charlotte, NC area.

This is a 1st Shift role, Monday through Friday, 8am thru 5pm.

Job Description

Responsibilities:

Complete on-time and accurate Preventative Maintenance, FMIs.

Complete and assist other field engineers with equipment installation.

Complete troubleshooting and service repair needs on designated equipment.

Effectively communicate and partner with teammates and colleagues.

Effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.

Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.

Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.

Serve as a member of the account community for key accounts.

Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.

Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.

Keep up to date with competitor information and market trends.

Answer service calls independently without assistance within one year of employment.

Quality-Specific Goals:

Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job @type/position.

Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.Complete all planned Quality, EHS & Compliance

Required Qualifications:

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and 2 or more years of experience servicing electronic, mechanical, electrical or IT equipment.

Experience with Web applications as well as Microsoft suite of products.

Must have and maintain a valid Driver's License.

Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements:

Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.

Ability to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision, and depth perception.

Desired Qualifications:

Experience in one or more of the following modalities; X-ray, Vascular, Mammo.

Experience in a customer-facing role.

LI-CLM

LI-Onsite

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

Similar Jobs

Amazon Connect Senior Consultant, Technical Transformation

Deloitte • Charlotte, NC • 53min ago

Hospital & Medical

Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Gene...

53min ago

Go to Apply

Amazon Connect Senior Consultant, Technical Transformation

Deloitte • Raleigh, NC • 53min ago

Hospital & Medical

53min ago

Go to Apply

Amazon Connect Consultant, Technical Transformation

Deloitte • Charlotte, NC • 55min ago

Hospital & Medical

Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative...

55min ago

Go to Apply

Amazon Connect Consultant, Technical Transformation

Deloitte • Raleigh, NC • 1h ago

Hospital & Medical

1h ago

Go to Apply

Manufacturing Technician - Level 1

Northrop Grumman • Charlotte, NC • 5h ago

Hospital & Medical

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutio...

5h ago

Go to Apply

Consultant, Patient-Centered Research

IQVIA • Durham, NC • 10h ago

Hospital & Medical

IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare...

10h ago

Go to Apply

Dental Hygienist

Veterans Affairs, Veterans Health Administration • Goldsboro, NC • 14h ago

Hospital & Medical

Summary The Dental Hygienist provides direct patient care under the general supervision of the dentist and performs other clinical and clerical functions independently of direct supervision. Responsibilities a. Customer...

14h ago

Go to Apply

Social Worker (STAR)

Veterans Affairs, Veterans Health Administration • Fayetteville, NC • 14h ago

Hospital & Medical

Summary The Substance Treatment And Recovery Program (STAR) operates under the Behavioral Health Service Line (BHSL) for the Fayetteville Healthcare System (FVACHS). The incumbent provides clinical mental health support...

14h ago

Go to Apply

Staff Physician - Allergy

Veterans Affairs, Veterans Health Administration • Salisbury, NC • 14h ago

Hospital & Medical

Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP applica...

14h ago

Go to Apply

Admissions Nurse

PruittHealth • Raleigh, NC • 18h ago

Hospital & Medical

Admission Nurse: LPN or RN 3p-11pm Monday and Friday, no weekends. On call rotation every 6 weeks. Join the PruittHealth family, where the health and safety of our workforce is our top priority! We're not only committed...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)