Volunteer Resources Coordinator - Torrance State Hospital
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Volunteer Resources Coordinator - Torrance State Hospital
Salary
$59,345.00 - $90,211.00 Annually
Location
Westmoreland County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-49484-48930
Department
Department of Human Services
Division
HS Torrance St Hosp
Opening Date
05/20/2026
Closing Date
6/3/2026 11:59 PM Eastern
Job Code
48930
Position Number
00018790
Union
SEIU Local 668
Bargaining Unit
F4
Pay Group
ST07
Bureau / Division Code
00210973
Bureau / Division
Torrance State Hospital
Worksite Address
121 Longview Drive
City
Torrance, Pennsylvania
Zip Code
15779
Contact Name
Sandra Schleicher
Contact Email
saschleich@pa.gov
Description
Benefits
Questions
THE POSITION
The Volunteer Resources Coordinator role at Torrance State Hospital offers an exciting opportunity to build connections between the hospital and the community. In this position, you help departments match their needs with volunteers who want to make a difference. Your work strengthens programs and expands support for patients across the hospital. Step into a role where your leadership helps create meaningful service opportunities!
DESCRIPTION OF WORK
This position manages the development and coordination of volunteer resources that support hospital programs and patient needs. The role involves building community understanding, organizing volunteer services, and ensuring full compliance with laws and policies. As a Volunteer Resources Coordinator, you will perform the following duties:
Volunteer Program Coordination: Plan, organize, and direct volunteer activities to support hospital operations and patient services
Community Engagement: Work with community leaders to relate hospital needs to available resources and promote understanding of volunteer opportunities
Staff and Volunteer Support: Coordinate orientation, training, and evaluation processes for volunteers and assist staff who supervise them
Administrative Management: Maintain records, schedules, reports, and other materials that support effective program operations
Fund and Resource Oversight: Coordinate fundraisers, manage dedicated funds, and serve as chair for the Indigent Patient Fund Committee
Regulatory Coordination: Act as site coordinator for voter registration services and ensure compliance with federal and state requirements
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00018790) .
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Overtime and travel as operationally necessary
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of experience directing or coordinating the activities of volunteers, and a bachelor's degree in business administration, marketing, public relations, social work, or a related field;or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require a medical examination.
This position falls under the provisions of the Older Adult Protective Services Act.
Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
How many years of full-time professional experience directing or coordinating the activities of volunteers do you possess?
1 year or more
6 months but less than 1 year
Less than 6 months
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
How much graduate coursework have you completed in business management, public relations, or non-profit management?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
15 but less than 30 credits
Less than 15 credits
None
04
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
05
WORK BEHAVIOR 1 - VOLUNTEER COORDINATION
Recruits, interviews, and selects volunteers to assist on a consistent basis or for specific events. Conducts orientation to review safety guidelines and expectations. Assigns work and provides guidance and training.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience recruiting, interviewing, and selecting volunteers/employees; conducting orientations to review safety guidelines and expectations; and assigning work and providing guidance and training.
B. I have experience assigning work and providing guidance and training to volunteers/employees. I DO NOT have experience recruiting, interviewing, and selecting volunteers/employees.
C. I have experience recruiting, interviewing, and selecting volunteers/employees. I DO NOT have experience assigning work and providing guidance and training to volunteers/employees.
D. I have successfully completed college-level coursework or training related to this work behavior such as human resources or training.
E. I have NO experience or training related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Details regarding your experience recruiting, interviewing, and selecting volunteers/employees.
Details regarding your experience conducting orientations for volunteers/employees to review safety guidelines and expectations.
Details regarding your experience assigning work and providing guidance and training to volunteers/employees.
07
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
08
WORK BEHAVIOR 2 - ACTIVITY COORDINATION
Plans and coordinates volunteer activities, services, and events; transportation of residents; visits with residents; and annual resident parties and volunteer recognition events.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience planning and coordinating volunteer activities, services, and events; transportation of residents; visits with residents; and annual resident parties and volunteer recognition events.
B. I have experience planning volunteer activities, services, and events; transportation of residents; visits with residents; and annual resident parties and volunteer recognition events. I DO NOT have experience coordinating these volunteer activities, services, and events.
C. I have experience coordinating volunteer activities, services, and events; transportation of residents; visits with residents; and annual resident parties and volunteer recognition events. I DO NOT have experience planning these volunteer activities, services, and events.
D. I have NO experience related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
Details explaining your planning experience related to volunteer activities, services, and events.
The @type(s) of volunteer activities you planned.
Details explaining your coordination experience related to volunteer activities, services, and events.
The @type(s) of volunteer activities you coordinated.
10
WORK BEHAVIOR 3 - DONATIONS MANAGEMENT
Manages the collections and expenditures of donations by logging and processing monetary donations, submitting receipts, requesting special event funding, and preparing thank you letters. Delegates these tasks to others to ensure timely completion.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have volunteer work or paid experience independently MANAGING the collections and expenditures of donations by logging and processing monetary donations, submitting receipts, requesting special event funding, and preparing thank you letters; and delegating these tasks to others to ensure timely completion.
B. I have volunteer work or paid experience managing the collections and expenditures of donations by logging and processing monetary donations, submitting receipts, requesting special event funding, AND preparing thank you notes. I DO NOT have experience delegating tasks related to donations to others.
C. I have volunteer work or paid experience logging and processing monetary donations, submitting receipts, requesting special event funding, OR preparing thank you notes.
D. I have successfully completed college-level coursework related to records/data management, accounting, or data entry.
E. I have NO experience or education related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The task(s)s you performed related to donations such as logging and processing monetary donations, submitting receipts, requesting special event funding or preparing thank you notes.
Details regarding your experience delegating donations-related tasks.
Details regarding your delegation experience related to donations management.
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
13
WORK BEHAVIOR 4 - LIAISON
Communicates with and acts as a liaison to service organizations, civic groups, and community leaders regarding the needs of the facility relative to volunteer personnel through speaking engagements, meetings, and written and verbal communication. Communicates the concept and role of volunteers to internal staff responsible for the therapeutic care of residents.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience communicating with and acting as a liaison to service organizations, civic groups, and community leaders regarding the needs of the facility relative to volunteer personnel; and communicating the concept and role of volunteers to internal staff responsible for the therapeutic care of residents.
B. I have experience communicating with and acting as a liaison to service organizations, civic groups, and community leaders regarding the needs of the facility relative to volunteer personnel. I DO NOT have experience communicating the concept and role of volunteers to internal staff.
C. I have experience communicating the concept and role of volunteers to internal staff. I DO NOT have experience communicating with and acting as a liaison to service organizations, civic groups, and community leaders regarding the needs of the facility relative to volunteer personnel.
D. I have successfully completed college-level coursework or training related to this work behavior such as public relations, public speaking, communications, or marketing.
E. I have NO experience or training related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The organization(s) or group(s) that you served as a liaison regarding volunteer personnel.
The job title(s) of the internal staff you communicated regarding volunteer personnel.
15
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
