1st Shift Direct Care (LGBTQIA+)

Mental Health Association • Holyoke, MA • 2h ago

1st Shift Direct Care (LGBTQIA+) On-site Division of Recovery Services
(DRS) Full time Holyoke, Massachusetts, United States Position Summary
The Residential Recovery Specialist (RRS) supports residents in a safe,
structured, LGBTQIA+-affirming and trauma-informed environment. This
role helps residents follow their individualized treatment plans, engage
in recovery and relapse-prevention efforts, and build independent living
skills. The RRS plays a vital role in fostering a respectful, inclusive,
and recovery-focused community that affirms residents\' identities,
lived experiences, and self-determination. Pay Rate: \$20 an hour Open
Shift: Tuesday 7am-4pm, Wednesday & Thursday 7:30am-3pm, Friday
7:30am-3:30pm, Saturday 8am-4pm(40hrs) Key Responsibilities Support
resident activities in alignment with program policies, individualized
treatment goals, and a structured daily routine. Provide
trauma-informed, culturally responsive, and LGBTQIA+-affirming care,
including crisis intervention and de-escalation. Maintain a living
environment that is safe, respectful, and inclusive of diverse sexual
orientations, gender identities, and expressions. Assist residents with
daily living tasks, independent living skills, and participation in
recovery-focused and community-based activities. Facilitate or
co-facilitate groups and activities that promote recovery, emotional
wellness, identity affirmation, and peer support. Model respectful
communication, including the consistent use of residents\' chosen names
and pronouns. Transport residents as needed and maintain safe,
organized, welcoming program spaces. Document resident progress,
administer medications per MAP certification, and promote a
person-centered, recovery-oriented, and strengths-based approach.
Collaborate with a multidisciplinary team to support residents in
achieving stability, empowerment, and long-term recovery. About the GRIT
Program The GRIT program at MHA provides residential rehabilitation for
individuals with substance use challenges and co-occurring mental health
conditions. Residents participate in individualized counseling,
recovery-focused programming, and community activities such as
education, job training, or employment, all within a structured and
supportive environment. With locations in Springfield (men\'s programs)
and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with
access to vital resources. A skilled, multidisciplinary team works
closely with each resident to support recovery, personal growth, and
long-term stability, while creating personalized aftercare plans for a
successful return to the community. Requirements Valid driver\'s
license, safe and reliable vehicle, and acceptable driving record. High
school diploma or equivalent (GED) preferred; must be at least 18 years
old. Experience working with LGBTQIA+ individuals or in affirming
environments strongly preferred. Experience supporting individuals
impacted by homelessness, trauma, psychiatric diagnoses, and/or
substance use. Demonstrated comfort and competency working with diverse
sexual orientations, gender identities, and expressions. Ability to work
independently, manage time effectively, and prioritize tasks. Strong
oral, written, organizational, and basic computer skills. Ability to
foster community, model respectful boundaries, and create a sense of
belonging in a residential setting. Willingness to engage in ongoing
learning related to equity, inclusion, trauma-informed care, and
identity-affirming practices. Ability to pass and maintain MAP, CPR, and
First Aid certifications. Benefits Health Care Plan (Medical, Dental &
Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick &
Public Holidays) Family Leave (Maternity, Paternity) Long Term
Disability \$20 an hour

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