Customer Service Specialist

Reyes Holdings • Manor, TX • 6h ago

The Customer Service Specialist is responsible for professionally responding to and interfacing directly with customer service calls from established accounts, including customer inquiries with orders/deliveries, AR/AP balance issues, fulfilling orders and addressing special requests. This role also involves managing various account-related tasks to ensure a smooth and efficient customer experience.

Position Responsibilities:

Handle all Customer inquiries in a professional and courteous manner with a Customer First mentality.

Make outbound calls for issue resolution, customer follow-up, and communication.

Handle all accounts receivable/accounts payable (AR/AP) customer payment and account obstacles, ensuring timely resolution.

Manage internal field representative payment clearing processes.

Oversee all customer emails related to order processing to ensure prompt and accurate responses.

Assist customers in signing up for fintech services.

Support the web box functionality for email obstacles and manage communication effectively.

Other duties as assigned

Required Education and Experience:

Must be at least 21 years old

High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience

Preferred Education and Experience:

Bachelor's Degree

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.

Similar Jobs

Senior Manager, Platform Software Engineering

Oracle • Austin, TX • 41min ago

Management & Administrative

Job Description Oracle is building the cloud foundation for Oracle's SaaS businesses. The Oracle SaaS Spectra Platform (Spectra Platform) is a large-scale, multi-tenant platform, native to Oracle Cloud Infrastructure (OC...

41min ago

Go to Apply

Administrative Associate

UNIVERSITY OF TEXAS AT AUSTIN • Austin, TX • 3h ago

Management & Administrative

GRAPHICS SERVICE CENTER:Print research posters for CNS community and process all payments/receipts for posters. Serve as graphic designer for CNS community for posters and illustrations for publications, process payments...

3h ago

Go to Apply

Sr. Consultant, Automotive (AI Platform Engineer)

Cognizant • Austin, TX • 6h ago

Management & Administrative

The Role Our Consulting group is looking for an AI Engineer to join our Automotive Consulting team. The ideal candidate will have a strong background project management, with a passion for driving strategic objectives. a...

6h ago

Go to Apply

Consulting Manager, Automotive (AI Platform Engineer)

Cognizant • Austin, TX • 6h ago

Management & Administrative

6h ago

Go to Apply

Chief Solutions Architect

GovCIO • Austin, TX • 6h ago

Management & Administrative

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a Chief Solutions Architect to support a pending contract award. This position will be designated as a re...

6h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Bee Cave, TX • 6h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

6h ago

Go to Apply

SAP ISU FICA Consultant (Entry-level)

Cognizant • Austin, TX • 7h ago

Management & Administrative

Position Summary The SAP ISU Consultant will play a key role in supporting and implementing SAP ISU FICA (Financial Contract Accounting) across core financial modules. This entry-level position is ideal for recent gradua...

7h ago

Go to Apply

OAG - Facilities amp; Asset Mgmt | Clerk III | 26-0518

ATTORNEY GENERAL OF TEXAS • Austin, TX • 8h ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00058458 You may apply to the job directly through the...

8h ago

Go to Apply

OAG - Facilities amp; Asset Management | Clerk III | 26-0429

ATTORNEY GENERAL OF TEXAS • Austin, TX • 8h ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00058393 You may apply to the job directly through the...

8h ago

Go to Apply

Inside Sales Account Manager

Bosch Building Technologies • Austin, TX • 8h ago

Management & Administrative

Inside Sales Account Manager Sales Austin, TX, US About Robert Bosch GmbH Headquartered in Germany, Robert Bosch GmbH is a premier global supplier with four primary business sectors: Automotive Technology, Industrial Tec...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)