Back to Jobs search

Account Specialist

Amphenol Borisch Technologies • Grand Rapids, MI • 3h ago

Account Specialist

Apply Now!

Back to search

Location: Grand Rapids, MI

Posted: 5/19/2026

Location Name: Amphenol Borisch Technologies

Wage: Depends on Experience

The Account Specialist provides support and assistance to the Key Account Managers and all Sr . Program Management to ensure Customer s ' products are produced, shipped and delivered as promised .

Essential Duties and Responsibilities

Become familiar with purchase order requirements and/or long-term agreements to ensure compliance with internal and customer standards, processes and procedures.

Works with cross-functional teams to ensure all customers specific technical and shipping documentation have been created, communicated, and distributed.

Communicate daily with Key Account Manager and Program Management to ensure A mphenol Borisch Technologies has accurate and up-to-date customer information and requirements for Purchase Orders.

Assist Programs team with critical Pre-Launch meeting series internally and externally to align front end teams in order to help drive our ability to support our customers and launch product successfully .

Maintains customer request s, internal promise dates and shipment requirements throughout system and customer portals .

Assist with 12-month forecast that includes Sales goals, projections and growth for designated customer base.

Establishes and cultivates excellent internal and external customer relationships while serving as a liaison with our customers to answer questions, resolve issues and provid e in formation.

Coach and mentor Account Administrators and Interns

Help assist with o rganizing meetings with Supply Chain and Operations teams to ensure delivery of assigned customers products.

Running and maintaining key company metrics.

Works with the Accounting Department regarding past due accounts. Follows up on invoicing issues when needed.

Investigate and resolve customer concerns, including return materials, pricing and delivery issues. Reconciling supporting data and systems to ensure customer satisfaction and clearing challenges when necessary .

Performs risk management and escalates to Key Account Manager or Program Management appropriately.

Communicates independently with customers on designated issues and may independently own Customer Accounts.

Performs all other tasks and projects assigned by Program Management .

Requirements

HS diploma or GED

Experience in a Customer Service or Customer Support role, preferred

Strong organizational and administrative skills

Excellent attention to detail and data

Ability to multi-task and work in a fast - paced working environment

Excellent computer skills, including MS Office

Ability to work add itional hours/flexible schedule when required

About our CompanyAmphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario.

Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include:

UNITED STATES

Unique full-time work schedule that includes every other Friday off

Full Medical, Dental and Prescription Drug Insurance

Flexible Spending Accounts

Generous 401(k) match

Company-paid and Voluntary Life Insurance plans

Paid Holidays and Paid Time Off Days

Reimbursement Programs (Gym, Tuition, etc.)

Paid time off to volunteer

Company-Paid Short Term Disability

CANADA

Full benefits package

Company-paid and Voluntary Life Insurance plans

Paid Holidays and Paid Time Off Days

Reimbursement Programs (Gym, Tuition, etc.)

Pension plan

Paid parental leave

Amphenol Borisch Technologies is proud to be an Affirmative Action/Equal Employment Opportunity employer. We consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

Apply Now!

Similar Jobs

Production Planner

Amphenol Borisch Technologies • Grand Rapids, MI • 1h ago

Manufacturing & Warehouse

Production Planner Apply Now! Back to search Location: Grand Rapids, MI Posted: 5/14/2026 Location Name: Grand Rapids, MI Wage: Depends on Experience The Production Planner is responsible to schedule production for assig...

1h ago

Go to Apply

Industrial Maintenance Technician

Tyson Foods, Inc. • Zeeland, MI • 3h ago

Legal & Paralegal

Job Details: The Industrial Maintenance Technician is responsible for maintaining and repairing production and facility equipment to support safe, efficient operations. The Industrial Maintenance Technician performs gene...

3h ago

Go to Apply

Medical Assistant Urology

Corewell Health • Grand Rapids, MI • 3h ago

Hospital & Medical

Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only About the Unit Our practice serves the community by providing comp...

3h ago

Go to Apply

Senior Commercial Banking Portfolio Manager

Commerce Bank • Grand Rapids, MI • 3h ago

Finance, Accounting & Banking

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are tak...

3h ago

Go to Apply

Customer Solutions Specialist

Fifth Third Bank, N.A. • Grand Rapids, MI • 3h ago

Management & Administrative

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision in a f...

3h ago

Go to Apply

SAP - Finance - Senior - Consulting - Location OPEN

EY • Grand Rapids, MI • 4h ago

Finance, Accounting & Banking

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

4h ago

Go to Apply

Truck Driver - Home Daily - CDL A

XPO, Inc. • Grand Rapids, MI • 6h ago

Trucking & Construction

Truck Driver - Home Daily - CDL A Requisition Id: 387641 Business Unit: LTL Location: Grand Rapids, MI, US, 49512 What you'll need to succeed as a Truck Driver at XPO Minimum qualifications: Be at least 21 years of age V...

6h ago

Go to Apply

Pharmacy Operations Manager

Trinity Health • Grand Rapids, MI • 8h ago

Hospital & Medical

Employment Type: Full time Shift: Description: Highlights and Benefits: Competitive compensation, DAILYPAY Benefits effective Day One! No waiting periods. Full benefits package including Medical, Dental, Vision, PTO, Lif...

8h ago

Go to Apply

Account Administrator

Amphenol Borisch Technologies • Grand Rapids, MI • 11h ago

Account Administrator Apply Now! Back to search Location: Grand Rapids, MI Posted: 5/19/2026 Location Name: Amphenol Borisch Technologies Wage: Depends on Experience The Account Administrator provides support and a ssist...

11h ago

Go to Apply

2nd Shift Material Handler

Alro Steel • Grand Rapids, MI • 11h ago

Manufacturing & Warehouse

Alro Steel 2nd Shift Material Handler USA-MI-Grand Rapids Job ID: 2026-10979 Type: Full-Time of Openings: 2 Category: Warehouse/Logistics GR Overview Alro Steel, a family-owned company, is currently seeking 2nd Shift Mat...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)