2nd Shift Direct Care (LGBTQIA+)

Mental Health Association • Holyoke, MA • 4h ago

2nd Shift Direct Care (LGBTQIA+) On-site Division of Recovery Services
(DRS) Part time Holyoke, Massachusetts, United States Position Summary
The Residential Recovery Specialist (RRS) supports residents in a safe,
structured, LGBTQIA+-affirming and trauma-informed environment. This
role helps residents follow their individualized treatment plans, engage
in recovery and relapse-prevention efforts, and build independent living
skills. The RRS plays a vital role in fostering a respectful, inclusive,
and recovery-focused community that affirms residents\' identities,
lived experiences, and self-determination. Pay Rate: \$20 an hour Open
Shift: Sunday & Monday 4pm-12am, Tuesday 1pm-4pm, Friday 3:30pm-11:30pm,
Saturday 3pm-11pm (34hrs) Key Responsibilities Support resident
activities in alignment with program policies, individualized treatment
goals, and a structured daily routine. Provide trauma-informed,
culturally responsive, and LGBTQIA+-affirming care, including crisis
intervention and de-escalation. Maintain a living environment that is
safe, respectful, and inclusive of diverse sexual orientations, gender
identities, and expressions. Assist residents with daily living tasks,
independent living skills, and participation in recovery-focused and
community-based activities. Facilitate or co-facilitate groups and
activities that promote recovery, emotional wellness, identity
affirmation, and peer support. Model respectful communication, including
the consistent use of residents\' chosen names and pronouns. Transport
residents as needed and maintain safe, organized, welcoming program
spaces. Document resident progress, administer medications per MAP
certification, and promote a person-centered, recovery-oriented, and
strengths-based approach. Collaborate with a multidisciplinary team to
support residents in achieving stability, empowerment, and long-term
recovery. About the GRIT Program The GRIT program at MHA provides
residential rehabilitation for individuals with substance use challenges
and co-occurring mental health conditions. Residents participate in
individualized counseling, recovery-focused programming, and community
activities such as education, job training, or employment, all within a
structured and supportive environment. With locations in Springfield
(men\'s programs) and Holyoke (LGBTQIA+ program), GRIT combines the
comforts of home with access to vital resources. A skilled,
multidisciplinary team works closely with each resident to support
recovery, personal growth, and long-term stability, while creating
personalized aftercare plans for a successful return to the community.
Requirements Valid driver\'s license, safe and reliable vehicle, and
acceptable driving record. High school diploma or equivalent (GED)
preferred; must be at least 18 years old. Experience working with
LGBTQIA+ individuals or in affirming environments strongly preferred.
Experience supporting individuals impacted by homelessness, trauma,
psychiatric diagnoses, and/or substance use. Demonstrated comfort and
competency working with diverse sexual orientations, gender identities,
and expressions. Ability to work independently, manage time effectively,
and prioritize tasks. Strong oral, written, organizational, and basic
computer skills. Ability to foster community, model respectful
boundaries, and create a sense of belonging in a residential setting.
Willingness to engage in ongoing learning related to equity, inclusion,
trauma-informed care, and identity-affirming practices. Ability to pass
and maintain MAP, CPR, and First Aid certifications. Benefits Health
Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid
Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity,
Paternity) \$20 an hour

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