Minimum salary - $46,217/yr or $47,611/yr with 3+ years experience * Candidates will receive a $3,000 bonus paid in two installments; First $2,000 upon receiving their 911 Public Safety Telecommunicator state certification, and second $1,000 at the completion of field Training. Shift differential pay provided biweekly once training is completed, for working evenings ($50) and midnights ($100). Employees will also be given biweekly specialty pay (see below). Rehired Orange County Sheriff's Office (OCSO) Emergency Communications Specialists and current OCSO employees are not eligible for a signing allowance. **
Description
Benefits
Questions
JOB SUMMARY
Starting Salary: $46,217/yr or $47,611/yr with 3+ years experience
MINIMUM REQUIREMENTS & ESSENTIAL FUNCTIONS
Candidates who are hired as 911 Emergency Communications Specialists and achieve the 911 Public Safety Telecommunicator state certification will be given a $3,000 Signing Bonus given in two installments. Rehired Orange County Sheriff's Office (OCSO) Emergency Communications Specialists and current OCSO employees are not eligible for a signing bonus.
Specialty Pay: 1 Certification = $38.47 per paycheck / $1000 annual (new hires only after they achieve their certification). Pay will increase as more certifications are obtained up to a maximum of $71.54 per paycheck.
Entry level Emergency Communications Specialists earn a starting salary of $40,684 annually. Upon certification they are eligible for specialty pay which increases with the number of certifications, shift differential pay, training pay, overtime pay and educational incentives. At the Orange County Sheriff's Office, there is tremendous room for growth. Base pay rates for Communications positions are as follows:
ECS I pay range $46,217 to $71,011 annually
ECS II pay range is $48,547 to $74,568 annually
ECS III pay range is $53,518 to $82,222 annually
ASL pay range is $59,009 to $90,667 annually
Supervisor pay range is $68,348 to $104,998 annually
Manager pay range is $77,480 to $118,955 annually
Emergency Communications Specialists respond to emergency and non-emergency calls for service, using a computer aided dispatch terminal for entering call data. They must train and certify in at least two of the three positions: Call Taker, Radio Dispatcher, and Tele@type Operator. Bilingual candidates encouraged to apply. #oj
Minimum Qualifications:
Good work history
Accredited high school or GED diploma (certificate of completion not accepted)
Must be a U.S. citizen or possess a current permanent resident card
Must not have been convicted of a felony.
No illegal drug usage within the last year. Other drug usage will be evaluated on a case by case basis
Must not have received a dishonorable discharge from the United States Armed Forces.
Knowledge of Orange County geography helpful
Must be able to work various shifts with rotating days off, as well as weekends and holidays
Must be able to speak and understand English
Must successfully complete a job related "CritiCall" test
Must be computer literate
Must have good typing skills (approximately 30wpm)
Preferred Qualifications:
One (1) to two (2) years of college, military, or related experience and/or training preferred.
PROCESSING & TRAINING
Processing
CritiCall testing: This is a computerized technical test that measures the following skills and abilities: typing speed, data entry, memory recall, map reading, spelling, multitasking and reading comprehension. We recommend you practice typing to prepare, including using the number pad. There are several free practice tests offered online that are similar to what you will be taking.
Complete Background Investigation
Voice Stress Analysis (truth verification)
Medical exam & drug screen (after conditional job offer)
Psychological evaluation (after conditional offer)
Processing time on average is 3-5 months.
Training
Candidates hired as Emergency Communications Specialists receive some of the best training in the industry. Upon employment, new hires attend six weeks of classroom training at the Communications Center. After successful completion of the academy phase, candidates are prepared to take their state certification test and move on to the hands-on phase of their training. This phase consists of 480 hours of hands-on training, working directly with a Communications Training Officer. After successful completion of training, candidates are placed on a shift (typically nights) and begin their work as a Emergency Communications Specialist I - the direct connection between our citizens and deputies.
PHYSICAL DEMANDS & WORK ENVIRONMENT
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and work on the computer for long periods of time, talk, hear, use hands to handle or feel, reach with hands and arms, use repetitive motion, and utilize coordination and dexterity abilities. The employee must have bilateral hearing. For instance, the employee must have the ability to hear with both ears while wearing a headset on one ear and also listening to coworkers/trainers/supervisors with the other ear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and peripheral vision.
WORK ENVIRONMENT
Work is performed in an open setting environment. The noise level in the work environment is usually moderate. Depending on assignment the employee may be required to work holiday, evening, midnight, and/or weekend shifts. Shift times may vary.
The Orange County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Orange County Sheriff's Office may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All full-time employees of the Orange County Sheriff's Office receive an excellent benefits and compensation package.
Sheriff contributes majority of cost for medical coverage
Life insurance and long term disability insurance is provided by Sheriff; employees may elect to purchase additional coverage
Retirement benefits are provided by the Florida Retirement System
Uniforms, weapons, and other equipment furnished
Education incentive and reimbursement programs
12 vacation days per year/accrues at 3.69 hours bi-weekly
Sick time accrues at 3.69 hours bi-weekly
13 paid holidays per year
Gym facilities in many agency buildings
911 - PST Salary Benefits
Candidates who are hired as 911 Telecommunicators and achieve the 911 Public Safety Telecommunicator state certification will be given a $2,000 Signing Allowance
Shift differential pay provided once training is completed, for working evenings (38.47 bi-weekly) and midnights ($50.00 bi-weekly)
Candidates with a 2 year degree from an accredited school will receive $13.85 bi-weekly
Candidates with a 4 year degree or higher from an accredited school will receive $36.92 bi-weekly
01
You must be at least 18 years of age to work in a non-law enforcement capacity. If applying for a non-law enforcement position, are you at least 18 years of age?
Yes
No
02
Are you a United States citizen or do you possess a valid permanent resident alien card?
I am a United States citizen
I am not a United States citizen, but I do possess a valid permanent resident alien card
I am neither a United States citizen nor do I possess a valid permanent resident alien card
03
If you possess a permanent resident alien card, please provide the issue date, expiration date and the category code.
04
Do you have any tattoos or body ornamentation on the hands, head, neck, or face?
Yes
No
05
Please provide the description(s) and location(s) of ALL tattoos / body ornamentation(s)?
06
Do you possess a high school diploma or general equivalency diploma (GED)?
Yes
No
07
Are you able to read, write and fluently speak English?
Yes
No
08
Are there any languages other than English that you can read, write, or speak fluently?
Yes
No
09
Please provide the other languages you can read, write, or speak fluently. Enter each language on a separate line and beside each enter whether you read, write, or speak the language fluently.
10
If you have a driver's license, what is your driver's license # and the state of issuance? Enter N/A if you have no driver's license.
11
Have you had a driver's license for at least one (1) year as of this application date?
Yes
No
12
Have you ever had your driver's license suspended or revoked?
Yes
No, or I do not have a driver's license
13
Please provide details of your driver's license suspension(s) / revocations(s), date(s), state(s) issued and explanation(s).
14
Have you ever been convicted of a felony?
Yes
No
15
Have you ever been arrested or charged with a felony and/or misdemeanor crime? Pursuant to F.S.S. 943.059, arrests that have been sealed or expunged must be disclosed.
Yes
No
16
Please provide the felony and/or misdemeanor arrest(s) or charge information and date(s). If applicable, please note whether the arrest was sealed or expunged.
17
Have you ever been convicted of any misdemeanor crime involving false statements, perjury, or domestic violence?
Yes
No
18
Please provide all misdemeanor conviction charge(s) involving false statements, perjury, or domestic violence and date(s).
19
Have you ever been a suspect or a defendant in any criminal investigation?
Yes
No
20
Please provide an explanation of all your criminal investigation(s) and associated dates.
21
Have you ever been involved in any criminal activity?
Yes
No
22
Please provide an explanation of all your criminal activity and associated dates.
23
Do you have regular or continuous associations or dealings with anyone under criminal investigation or indictment, or who is involved in criminal behavior?
Yes
No
24
Please provide an explanation of your associations with the individual(s) under criminal investigation or indictment and the criminal activity that is involved.
25
Are you now, or have you ever been, a member of a gang, extremist organization, or any association that engages in criminal activity?
Yes
No
26
Please provide the gang and/or association name, location(s) and the dates of involvement.
27
Have you been or known anyone who has been associated with any organization, past or present that would place the integrity of the Sheriff's Office in question? (e.g. KKK, Nazi organization, extremist organization, organized crime, etc.)
Yes
No
28
Please provide an explanation of these associations or dealings you have with these individuals that would place the integrity of the Sheriff's Office in question;. (e.g. KKK, Nazi organization, organized crime, etc.)
29
Have you ever used, possessed, or cultivated an illegal controlled substance?
Yes
No
30
Please provide an explanation of your drug use, and/or possession, and/or cultivation of an illegal controlled substance along with associated dates of last use/involvement.
31
Within the last year from the date of this application, have you used any illegal drug(s) or illegal controlled substance(s)? (e.g. - marijuana, heroin, cocaine, LSD, etc.)
Yes
No
32
Please provide the @type(s) of illegal drug(s) used within the last year, location(s), and the dates last used.
33
Have you ever been involved in the sale/purchase of illegal drugs either directly or indirectly?
Yes
No
34
Please provide details of your illegal drug sale(s)/purchase involvement, location(s) and date(s).
35
Have you ever served in the armed forces (Military), and if so, what @type of discharge did you receive?
I did not serve in the military
Honorable Discharge
Honorable Discharge under General Conditions
Dishonorable Discharge
Other
I am still an Active Reserve
36
What military branch(es), including any state National Guard, did you serve or are you currently serving in?
37
Please provide the dates of service to include Active and/or Reserve service.
38
Were you ever formally disciplined while in the military to include any Article 15's?
Yes
No
Not Applicable
39
Please provide @type of military discipline(s), reasons for the discipline, and dates.
40
If you are currently employed by a law enforcement or corrections agency, are you currently under internal investigation?
Yes
No
Not Applicable
41
If you have prior law enforcement or corrections experience, have you ever been under internal investigation?
No, I have never been under internal investigation at a prior law enforcement or corrections agency
Yes, I have been under internal investigation at a prior law enforcement or corrections agency
Not Applicable
42
Please provide the employer's name where you were under internal investigation, to include each incident, date(s), and outcome.
43
Have you ever been disciplined by any past or current employer?
Yes
No
44
Please provide the employer's name where you were disciplined, @type of discipline(s) and date(s).
45
Have you ever been terminated or asked to resign from a job?
Yes
No
46
Please provide the employer name(s) where your were terminated or asked to resign, reason for departure(s), and date(s) of termination(s)/resignation(s).
47
Have you applied with any other law enforcement agencies?
Yes
No
48
What agency, city/state and date(s) of application?
49
Are you currently certified as a 911 Public Safety Telecommunicator in the state of Florida?
Yes
No
50
If you are certified as 911 Public Safety Telecommunicator in the state of Florida, what is the expiration date on your certification?
Required Question
Employer
Orange County Sheriff's Office
Address
2500 West Colonial Drive Orlando, Florida, 32804
Phone
(407) 254-7490
Website
http://OCSO.COM
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