Summary The United States Attorney's Office for the Eastern District of Pennsylvania's mission is to investigate, prosecute and deter violations of federal statutes, enforce and represent the interests of the United States in civil litigation, uphold civil, constitutional and victims' rights, and foster partnerships with other federal, state and local government agencies and community groups. This position is also being announced to applicants under Merit Staffing procedures under 26-PAE-12962205-MP. Responsibilities This Supervisory Information Technology Specialist provides database, network/telecommunications, systems security, system analysis, and user/customer support for the entire USAO-PAE. If selected for this position, you will join a well-respected team that is responsible for providing Supervisory Information Technology Specialist support in the U.S. Attorney's Office, Eastern District of Pennsylvania, located in Philadelphia, Pennsylvania, focusing in the areas of supervision, management of network, management information, telecommunication, internet, litigation management systems and services, systems security, and customer support. Typical work assignments will include: Supervising and leading a team of IT and Records Management staff responsible for network services, management information systems, telecommunications, internet services, and litigation support systems. Providing senior technical leadership and strategic guidance to ensure the effective delivery of high-quality IT and Records Management services, including litigation support tools, office automation solutions, network integration, telecommunications, and video conferencing. Developing and managing annual, multi-year, and long-term work plans, schedules, and priorities to align IT and Records Management operations with organizational goals. Ensuring the availability, reliability, security, and efficiency of all IT and Records Management systems through proactive oversight and performance management. Overseeing the analysis, design, development, and implementation of information systems while directing comprehensive information security programs to protect the confidentiality, integrity, and availability of systems, networks, and data. Requirements Conditions of Employment Qualifications MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required basic requirement and specialized experience for the respective grade level in which you are applying: To qualify at the GS-14 level, you must possess: Basic Requirement: You must have IT-related experience demonstrating each of the following four competencies: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: At least one (1) year of specialized experience equivalent to the GS-13 level in the Federal service (obtained in either the public or private sectors) performing (4) of the (6) duties listed below: Overseeing Information Technology Network Systems, Telecommunications Administration, Systems Security, Intranet-Internet functions, Customer Support, Records Management, Policy, and the long- and short-range planning of information management services to support office needs; Directing a Litigation Support Program to include planning, creating, and coordinating litigation support services, trial preparation, and courtroom presentations in response to customer requests; Managing an Information Technology Program, including testing, quality assurance, configuration, installation, implementation, maintenance, and management of networked systems used for the transmission of information in data, voice, and video formats; Overseeing Records Management Operations that develop systems, standards, and procedures to promote efficiency and effectiveness while complying with federal record guidelines; Monitoring the status of Information Technology Operating Systems to evaluate quality of performance; and/or Providing project management, program analysis, technical guidance, and recommendations to senior management and technical specialists on a wide range of complex Information Technology issues. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here. Education Additional Information Payment of relocation expenses will not be authorized. Background Investigation: To ensure the accomplishment of its mission, the Department of Justice requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for a clearance as a condition of placement in this Special Sensative/High Risk position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. Additional information about ICTAP eligibility, click here. The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. Additional information about CTAP eligibility, click here. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments: Procedures for Requesting a Reasonable Accommodation for Online Assessments.
