Clerical Supervisor 1 - Torrance State Hospital
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Clerical Supervisor 1 - Torrance State Hospital
Salary
$40,685.00 - $60,714.00 Annually
Location
Westmoreland County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-49880-00190
Department
Department of Human Services
Division
HS Torrance St Hosp
Opening Date
05/18/2026
Closing Date
6/1/2026 11:59 PM Eastern
Job Code
00190
Position Number
00061578
Union
AFSCME
Bargaining Unit
A2
Pay Group
ST04
Bureau / Division Code
00210973
Bureau / Division
Torrance State Hospital
Worksite Address
121 Longview Drive
City
Torrance, Pennsylvania
Zip Code
15779
Contact Name
Sandra Schleicher
Contact Email
saschleich@pa.gov
Description
Benefits
Questions
THE POSITION
Bring your efficiency, organization, and multitasking skills to the Department of Human Services! As a Clerical Supervisor 1, you will play a key part in supporting nursing operations that affect Torrance State Hospital. This role offers variety, teamwork, and the chance to make daily work easier for staff. This is a great choice for someone who enjoys helping others while keeping a busy workplace running smoothly!
DESCRIPTION OF WORK
This position helps manage the flow of clerical work that supports Nursing Administration, Nursing Service, and Nursing Education across the hospital. It requires good judgment, strong communication skills, and the ability to handle sensitive information. As a Clerical Supervisor 1, you will perform the following duties:
Document Processing:Prepare, @type, proofread, and distribute reports, forms, meeting notes, and confidential materials
Supervisory Support:Guide and assign tasks to Clerical Assistant 2 staff in the Nursing Office and patient care buildings
Office Coordination:Manage calls, schedule appointments, maintain files, and assist with timekeeping and staffing reports
Policy Management:Update and monitor nursing policy manuals and oversee preparation of draft policy documents
Administrative Assistance:Support the Chief Nurse Executive by preparing job postings, organizing correspondence, and tracking key deadlines
Equipment Oversight:Operate office machines safely and ensure needed supplies and equipment are ordered
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00061578) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
One year of moderately complex clerical experience;or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.
You must be able to perform essential job functions.
Legal Requirements:
A conditional offer of employment will require a medical examination.
This position falls under the provisions of the Older Adult Protective Services Act.
Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test oncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2, as a Clerk 2, as a Clerk Typist 2, or as a Clerk Stenographer 2 for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
How much full-time moderately complex clerical experience do you possess?
1 year or more
6 months but less than 1 year
Less than 6 months
None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
How much college coursework have you completed, in any field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
15 but less than 30 credits
Less than 15 credits
None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
07
WORK BEHAVIOR 1 - SUPERVISION
Provide full range of supervisory duties which include: Planning, organizing and delegating work among positions; assigning and monitoring clerical activities for accuracy and timeliness; monitoring time and attendance and approving leave; scheduling the moving of staff; evaluating employee performance; handling grievances and recommending decisions; and interviewing and recommending the selection of applications for vacant positions in accordance with policies and procedures.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience planning and assigning work to staff, approving leave, evaluating staff performance, and interviewing candidates and recommending selection of applicants.
B. I have experience as a lead worker, which included assigning or delegating work to staff, and monitoring others' work for accuracy and timeliness.
C. I have successfully completed college-level coursework or formal training related to this work behavior such as management, planning, delegation, etc.
D. I have NO experience, coursework, or training related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your duties as a supervisor (approving leave, interviewing, evaluating staff, etc.)
Your duties as a lead worker (assigning work, reviewing work, etc.)
Your specific responsibilities
09
If you have selected the level of performance pertaining to the college coursework or formal training, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, @type N/A in the box below.
College/University or Training Source
Course Title
Credits/Clock Hours
10
WORK BEHAVIOR 2 - TRAINING AND OPERATIONS
Conduct conferences and group meetings with new or re-assigned unit members in order to provide training, review changes in policies and procedures, make recommendations for improvements, and provide assistance on clerical matters in order to promote efficient operations. Train new staff in the use of PCs for inquiry and data entry as well as general clerical functions pertaining to all Income Maintenance units in the County Assistance Office.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience conducting conferences or meetings to train new or reassigned staff, reviewing changes in policy or procedures, making recommendations for improvement, and providing assistance on clerical matters regarding operations.
B. I have experience conducting conferences or meetings to train new or reassigned staff, and providing assistance on clerical matters regarding operations.
C. I have experience training new or reassigned staff. I have completed college coursework related to this work behavior such as organization communication, etc.
D. I have successfully completed college-level coursework related to this work behavior such as organization communication, etc.
E. I have NO experience or training related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience training staff
Your experience reviewing policy or making recommendations on improvements
Your experience providing assistance on clerical operations
Your specific duties and responsibilities
12
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, @type N/A in the box below.
College/University
Course Title
Credits/Clock Hours
13
WORK BEHAVIOR 3 - PROOFREAD DOCUMENTS
Proofread varying @types of materials to ensure the transfer of information is grammatically correct, complete, consistent, and adheres to agency rules and regulations. Examine and review the files, forms, documents, and records that have been processed by the staff for completeness and accuracy.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience proofreading various @types of materials (including files, forms, documents, or records) processed by staff, for grammar, completeness, accuracy, or adherence to rules or regulations, where I had the final responsibility for the completed product.
B. I have experience proofreading various @types of materials (including files, forms, documents, or records) for grammar, completeness, accuracy, or adherence to rules or regulations, where others had the final responsibility for the completed product.
C. I have successfully completed college-level coursework related to this work behavior such as business writing, technical writing, English composition, etc.
D. I have NO experience or coursework related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
What you proofread
Your responsibility for the final product
Your specific duties
15
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, @type N/A in the box below.
College/University
Course Title
Credits/Clock Hours
16
WORK BEHAVIOR 4 - MAINTAIN CONTROLLED DOCUMENTS
Maintain control documents and monitor the controlled document room by signing out, distributing, reviewing, and auditing control documents used by staff; completing logs at the beginning and end of the day; checking control documents for typing accuracy; and preparing them for mail or pick up by clients.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience maintaining control documents and monitoring the controlled document room by distributing, auditing, or reviewing documents used by staff; completing daily logs; and preparing documents for mail or pick up by clients.
B. I have experience completing daily logs regarding documents, and preparing documents for mail or pick up by clients.
C. I have successfully completed college-level coursework related to this work behavior such as bookkeeping, office management, etc.
D. I have NO experience or coursework related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your role maintaining control documents or controlled document room
Your duties maintaining a log or preparing documents for pickup
Your specific duties and responsibilities
18
If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, @type N/A in the box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
