Account Manager, Sage Accountants Network

Sage • Lawrenceville, GA • 1d ago

The Account Manager - Sage Accountants Network (SAN) is responsible for managing and growing relationships with accountant partners within the SAN ecosystem. This role focuses on retention, renewals, and revenue expansion by delivering consistent value, identifying growth opportunities, and ensuring a high-quality partner experience. The Account Manager acts as a trusted advisor to SAN members, helping them maximize the value of Sage solutions while driving long-term engagement and revenue growth.

This role is hybrid, three days per week onsite in the Lawrenceville office.

Renewal & Retention Management:

Own and manage the end-to-end renewal process for SAN members

Ensure timely renewal completion and high retention rates

Proactively identify and mitigate retention risks

Relationship Management:

Build and maintain strong, long-term relationships with SAN members

Serve as primary point of contact

Understand partner workflows, client base, and business goals

Revenue Growth (Upsell & Cross-Sell):

Identify and execute upsell and cross-sell opportunities

Promote additional Sage products and services

Customer Enablement & Engagement:

Educate members on products, features, and updates

Support enablement via webinars and training sessions

CRM & Account Management Discipline:

Maintain accurate CRM records

Track renewal, pipeline, and engagement activity

Cross-Functional Collaboration:

Partner with Account Executives, Marketing, and Customer Success

Performance & Reporting:

Achieve renewal and revenue targets

Provide insights on member needs and program improvements

Skills & Experience

Required:

2+ years of experience in account management, customer success, or sales

Strong relationship-building skills

CRM proficiency (Salesforce preferred)

Preferred:

Experience with accountants or financial services

Knowledge of SaaS or Sage solutions

Plenty of perks:

Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)

Comprehensive health, dental and vision coverage

401(k) retirement match (100% matching up to 4%)

32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date

5 days paid yearly to volunteer (through Sage Foundation)

$5,250 tuition reimbursement per calendar year starting 6 months after hire date

Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

Library of on-demand career development options and ongoing training offerings

What it's like to work at Sage:

Careers homepage - https://www.sage.com/en-us/company/careers/

Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm

LinkedIn page - https://www.linkedin.com/company/sage-software

LI-MT1

Sales

United States

Lawrenceville

Hybrid

Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com .

Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Account Manager, Sage Accountants Network

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Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

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