Water Billing Clerk

Buckeye Lake Village • Buckeye Lake, OH • 2d ago

SUMMARY:

Under the direction of the Water Department Supervisor, the water billing clerk performs a variety of administrative and clerical duties to support the Village's water utility operations. The Water Billing Clerk is responsible for the day to day operations of the water department. They will maintain all water accounts and billing software records, keep records of all work done on system components, ensure all records are accurate for each account including billing, payments, and correspondence. The clerk will maintain a professional attitude in handling matters with the public in office, over the phone, and via email correspondence. They are responsible for ensuring that all office equipment is in working order and meets safety requirements, and should report and defects or issues to the water supervisor in a timely manner. They will work with customers to solve problems and provide excellent customer service as well as issue service work orders for the field workers in order to resolve any issues. They will assist with the development of department rules, regulations, and record keeping on the water system.

PRINCIPLE DUTIES:

?Demonstrates regular and predictable attendance.

?Handles office bank deposits and mail pick-up and distribution.

o Prepares daily deposits, make deposits to financial institution, prepares monthly reports

o Accurately balance cash draws on daily basis.

o Utilize UAN software to post all water department revenue

?Promotes and maintains a positive and effective working relationship with all village personnel, residents, and customers.

?Greets and screens persons entering the Water Department.

?Receives and screens incoming departmental phone calls (e.g., responds to routine inquiries, provides final bill quotes, prepares and processes completed work orders, forwards call to appropriate party, takes messages, etc.): receives, screens and forwards information submitted to department to appropriate individuals.

?Maintain orderly and accurate reports/records for auditing purposes.

?Prepares and processes monthly utility billings for water department payments, including checks, cash, credit cards and ACH; post in billing software for Water and Storm water.

?Keep all customer accounts up to date with most accurate information.

?Calculate and process all customer billing to be sent to mailing production; and process delinquencies for the county.

?Prepare door notices, reports to customers, and reports to county auditor.

?Interact with residents on a day-to-day basis, answering questions and directing them based on needs.

?Keep all department records according to the Village's Records Retention Policy.

?Perform standard secretarial duties: taking messages, filing, record keeping, data entry, 10-key.

?Other Office duties as they arise or as assigned.

QUALIFICATIONS / SKILLS:

High school Diploma or equivalent. The Billing Clerk will have excellent office skills. Must be detail-oriented, self- motivated, and require minimal supervision to carry out their duties for the smooth running of the office. Must have excellent customer service skills to maintain good relationships and effective communication with village personnel and the public. Must have organizational skills to file and retrieve records with accuracy.Must have a valid driver's license. Must be familiar with Microsoft Office including Word, Excel and Outlook, Adobe Acrobat, proficient typing skills, and working knowledge of or ability to learn to use office equipment, including printers, fax machines, and phone systems. Must be distinctly dependable and trustworthy, with a strong and proven work ethic. Must be willing to occasionally work outside normal business hours and attend trade schools or training seminars as necessary.

Similar Jobs

Accounts Payable Specialist

Robert Half • Pataskala, OH • 3d ago

Finance, Accounting & Banking

Description We are looking for an Accounts Payable Clerk to join a collaborative finance team in Ohio. This contract opportunity with potential for a permanent position is ideal for someone who enjoys accurate transactio...

3d ago

Go to Apply

Accounting Clerk

Robert Half • Lancaster, OH • 5d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounting Clerk to support day-to-day financial and administrative operations for a contract position based in Lancaster, Ohio. This role focuses on accounts receivable a...

5d ago

Go to Apply

Financial Representative

Western & Southern Life • Lancaster, OH • 1w ago

Finance, Accounting & Banking

Western and Southern Life Insurance Company is looking for Financial Representatives. As a Financial Representative, you will work with current and prospective clients in your community to understand their financial need...

1w ago

Go to Apply

Sr. Accountant

Robert Half • New Albany, OH • 1w ago

Finance, Accounting & Banking

Description We are looking for an experienced Sr. Accountant to support core accounting operations for manufacturing facilities in New Albany, Ohio. This role will oversee period-end activities, analyze financial perform...

1w ago

Go to Apply

Accounts Receivable Clerk

Robert Half • Groveport, OH • 2w ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounts Receivable Clerk to support daily billing and payment activities for our Groveport, Ohio team. This position focuses on maintaining accurate customer accounts, fo...

2w ago

Go to Apply

Finance Transformation Manager

Robert Half • Blacklick, OH • 2w ago

Finance, Accounting & Banking

Description We are looking for a Finance Transformation Manager to support a growing finance organization in Ohio. This Long-term Contract position is ideal for a hands-on, detail-oriented candidate who combines strong a...

2w ago

Go to Apply

Business Banking Specialist

PNC • Pickerington, OH • 3w ago

Finance, Accounting & Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

3w ago

Go to Apply

Administrative Assistant

Armorsource • Hebron, OH • 4h ago

Management & Administrative

Job Title: Administrative Assistant Position Type: Part-Time Schedule Monday-Thursday: Flexible Schedule Reports To: Director of Human Resources Job Description Job Purpose: The Administrative Assistant is responsible fo...

4h ago

Go to Apply

Construction Safety Trainer/Foreman

CTG • Newark, OH • 12h ago

Trucking & Construction

CTG is seeking a Construction Safety Trainer/Foreman to support a major capital expansion project. This role is responsible for leading construction safety initiatives, ensuring OSHA and EPA compliance, managing contract...

12h ago

Go to Apply

Client Service Supervisor - TZR

Insight Global • Groveport, OH • 17h ago

Management & Administrative

Job Description Insight Global is seeking a customer-focused and solutions-driven Client Service Supervisor to support client operations at our clients newly opened 1 million square foot warehouse. As a key liaison betwe...

17h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)