Summary This position is located in the Marketing Division, of the Morale, Welfare and Recreation (MWR) Department, NAS Whiting Field. The Marketing division provides information and support services for approximately 5000+ people including active duty military, family members, NAF and APF civilians, tenant commands and their dependents. The incumbent is responsible for performing non- supervisory and promotinal assistance. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES Provides advice to program and facility managers regarding most efficient and cost effective Marketing and publicity to meet program goals and objectives. Assists in the planning, initiation, and implementation of comprehensive marketing campaigns to Enhance and promote MWR programs, including research, resource allocation, and Communications. Publicizes and encourages patronage of MWR programs and facilities through strategic deployment of marketing tools such as email, website, presentations, publications, official message traffic, and printed material. Prepares marketing materials by gathering information, planning, designing, and writing for all forms of advertising. Ensures work is performed in a timely manner and within budget constraints. Demonstrates knowledge of designed principles and artistic ability, conceives ideas, plans layout and compositions of projects, and determines format, specifications, color treatment, and production methods. Utilizes artistic techniques in drawing, painting, letting, and general design compositions to produce projects to promote all aspects of MWR operations, activities, events and facilities. Projects include newsletters, brochures, posters, fliers, menus, certificates, banners, logos, letterhead, tickets, table tents, forms, business cards, and other projects as requested. Specifies typography for use as elements of design, along with color scheme in developing style of marketing materials. Determines format, material, and paper usage. Communicates regularly with MWR customers as needed to ensure draft work receives approval of the requestor, deadlines are met, and organization goals are accomplished. A basic understanding of MWR's mission and the purpose of the various programs activates is necessary, which may require occasional visits to customer locations and attendance at meetings. Works to meet the needs of the customers. Effectively responds to customer comments and complaints. Complaints. Complaints not resolved by incumbent will be referred to immediate supervisor. Exercise tact, diplomacy, and courtesy, when serving and assisting customers and co-workers. This will be expressed by tactfully responding and assisting customers in a prompt and friendly manner. Maintains computer files for all completed work, including photographs, to assist with development of designs for recurring activities and to display various options the customer can use to describe his/her preferences. Ensures projects are completed within specified deadline. Manages projects and workload to complete projects in a timely fashion. Operates various graphic/prints equipment's including but not limited to paper cutter, laminator, large format poster printer, and color copies as required. Maintain production, office equipment and supplies as directed. Suggests repairs and supply purchase as needed and warranted. Researches and prepares purchase reports to order approved equipment, supplies, and promotional materials in compliance with accounting standards. Tracks credit card purchases (if applicable). Tracks supply inventories. Maintains security of office, supplies, and equipment. Develops effective distribution plans and ensures posted information (printed or electronic) remains current and timely. Maintains distribution points (including MWR website, social media, and bulletin boards) to ensure they remain eye catching and free of clutter. Operates professional digital camera with flash attachment flash attachment and carious lenses to provide photographic support for MWR programs. Applies photograph capabilities in setting up shots, cropping, adjusting lighting, etc. Selects and edits photographs, which are utilized to promote WR events, activities, and facilities. Maintains filing system for photos. May support commercial Sponsorship in gathering event information, writing solicitation materials or event fact sheets, and after action summaries. Performs clerical tasks such as procurement, basic accounting, preparing routine correspondence, responding to telephone and email inquiries, etc. Coordinates the smooth flow of reporting paperwork including accounting forms and purchase orders. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: At least one year of general experience in the marketing field which demonstrates knowledge of all phases of marketing, including knowledge of its principles, methods, practices, and techniques. Skill in analyzing and developing marketing recommendations from divergent information and integrating them into marketing plans. Must have skill in gathering and organizing information. Should possess solid organizational skills and be detail oriented Ability to follow oral and written instructions. Ability to understand, adhere to and explain complex regulations, instructions, and directives as relates to program management. Must have problem solving and creative negotiation skills. Skill in developing interpersonal relationship to facilitate establishment of good customer service. Ability to work effectively as a team member with flexibility. Excellent written and oral communication skills. Ability to edit and accurately proofread publications, messages, and documents. Ability to develop a visual customized presentations and address groups. Ability to fevelop a visual concept from verbal and/or written communication. Knowledge of and ability to use proper grammar, spelling, and standard graphics style. Must possess skill in layout and design for publicity materials. Knowledge in use of personal computers, digital scanner, and printers. Ability to create graphic designs and layouts on computers utilizing products that include, but not limited to adobe Creative Cloud programs such as PhotoShop, Illustrator, InDesign, Acrobat et al. Knowledge of Microsoft office software, including Word, Outlook, Excel and Publisher. Must be able to handle multiple porjects to establish priorities and meet deadlines. Knowledge of methods and procedures for operating professional digital camera and utilizing photo editing software. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job. Education At least one year of general experincce on the marketing field wheich demonstrates knowledge of phase of marketing, including knowledge of its priciples, methods, practices, and techniques. MUST BE REFLECTED ON YOUR RESUME. Additional Information The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILLCNICNAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
