Deposit Quality Manager - Operations Shared Services - Wheeling, WV

WesBanco Bank, Inc • Uniontown, OH • 12h ago

Deposit Quality Manager - Operations Shared Services

51-9115

Multiple Locations

Location

This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely)

Market

Wheeling

Work Hours per Week

37.5

Requirements

Bachelor's Degree preferred; or equivalent combination of education and/or experience required.

Minimum of five years banking experience, preferably in operations, required.

Minimum of two years experience in a supervisory or leadership role required.

Job Description

SUMMARY:

Quality Control in operations independently reviews depositrelated documents and data to ensure accuracy, proper setup, and compliance. The Deposit Quality Manager oversees these reviews, manages record retention, and designs processes that protect data integrity while improving efficiency through collaboration and automation. They also lead a team to ensure all quality tasks are completed accurately and on time.

SUPERVISOR RESPONSIBILITES:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Measures key performance indicators and oversees metric reports to identify opportunities for improvement.

Leads the team as an agent of change, finding new opportunities to serve our clients and bring new capabilities to the market.

Contributes to a business plan, strategic initiative execution and monitoring associated expenses.

Assists in monitoring and preparing reporting on key performance indicators including reporting to the board.

Accounts for the team budget and managing overall performance to budget.

Manages a team of employees performing new account and account change document review, CIP review, and hold reviews.

Selects team members, employee engagement, team dynamics, coaching, development, performance management and managing talent across the team including compensation.

Coaches employees on personal development plans and provides opportunities for growth within the organization.

Oversees training and guidance to all teams with respect to understanding, processing and managing the workload.

Oversees all activities to ensure timely and appropriate processing of accurate account documentation review for new accounts and changes, hold reviews, and system reviews.

Manages regulatory and audit findings while implementing remediation plans.

Guides the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.

Collaborates with key leaders and stakeholders and guides change for scalability and automation.

Fosters strong relationships with key leaders and stakeholders across the bank to e

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