Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. Responsibilities If selected for this position, you will serve as the District Information Technology (IT) Manager responsible for providing technical and analytical assistance involving three or more IT specialty areas, which support the information management needs of the United States Attorney's Office (USAO), Western District of Missouri. The environment encompasses a significant number of users within the USAO, many of whom may be located in geographically distant branch offices. IT administration responsibilities are considered complex in terms of communications limitations, the need to modify standard systems to resolve hardware and software problems, and the need to adapt precedents or make significant departures from standardized approaches to meet user requirements. Typical work assignments will include: Establishing goals, objectives and procedures for staff and recommending formal promotions, awards and other personnel actions including disciplinary actions to resolve issues. Managing network to include maintenance of servers, workstations, printers, switches, communication gear and other peripherals. Evaluating work performance of subordinates. Monitoring network capacity, performance and functionality, security and integrity of internet services. Configuring and maintaining servers, hubs, routers and switches. Implementing policies and procedures to ensure information systems reliability. Analyzing and resolving network problems. monitoring network capacity and performance. Ensuring integration of all systems components. Responsibilities will increase and assignments will become more complex as your training and experience progress. Requirements Conditions of Employment Qualifications In order to meet basic qualifications for GS-2210 positions, individuals must have IT-related experience demonstrating each of the competencies defined below: Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials). Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups. Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues. Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate. In addition to demonstrating the basic qualifications listed above, applicants must also demonstrate possession of specialized experience. GS-13: To be eligible at the GS-13 level, you must have at least one year of specialized experience equivalent to the GS-12 level. Specialized Experience: Experience performing duties such as using information technology concepts, methods, standards and practices to evaluate and resolve hardware and software problems; provide user training and assistance on variety of routine applications; plan and improve information systems to meet the needs of customer requirements; troubleshoot end user computer hardware and software issues; configure, install, and maintain network systems including hubs, routers, switches, bridges, servers, workstation and mobile device troubleshooting and support, and related hardware; and maintain systems accounts with various enterprise software programs. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Education Additional Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
