Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
We're looking for a Sales Analyst individual who thinks strategically and enjoys improving how work gets done. In this role of Process Improvement Analyst, you'll support Group Sales, Wholesale, Service and Sales Operations by helping to identify opportunities, enhance processes, and contribute to projects that drive efficiency and better business outcomes.
You'll partner with teams across Sales, Service, and Wholesale functions to understand current workflows, identify gaps, and help implement practical, effective solutions. This role is ideal for someone who is curious, proactive, and detail-oriented, with a strong interest in systems, data, and continuous improvement.
Job Specifications:
Starting Wage: $58,461.98 - $77,126.78
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No
Job Responsibilities:
Support and coordinate projects from start to finish, helping ensure timelines, milestones, and risks are clearly identified
Partner with cross-functional teams to understand current processes and identify opportunities for improvement
Help translate business needs into clear plans, documentation, and actionable next steps
Use data and insights to support recommendations and highlight opportunities for efficiency
Assist in building and maintaining standard operating procedures (SOPs) to improve consistency and scalability
Support system updates and enhancements, including templates, setup, and documentation
Communicate project updates clearly and keep stakeholders informed and aligned
Help facilitate trainings and support adoption of new tools, processes, or system changes
Work across systems to better understand data and reporting opportunities
What Makes This Role Special
Be part of a company that is redefining the travel and tourism industry and shaping the future of the ski experience
Work in a business where analytics is a core strategic priority, with strong investment and commitment from leadership
Gain direct exposure to business leaders, partnering closely to influence decisions and drive impact
Enjoy the perks-free Employee Pass for you and your dependents, plus discounts on lodging, retail, and more
Be part of a team culture that values collaboration, growth, and continuous improvement
Job Requirements:
5+ years of experience in sales operations, process improvement, project coordination, or a related field, with a demonstrated ability to think strategically while executing at a high level
Strong organizational and prioritization skills, with the ability to manage and coordinate multiple initiatives in a fast-paced environment
Excellent communication skills and a proven ability to collaborate and build relationships across a wide range of stakeholders
Experience working with data, reporting, or analytics to support decision-making and drive insights
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, SharePoint) and Smartsheet
Strong attention to detail with a commitment to high-quality, accurate work
Proactive, solution-oriented mindset with a focus on continuous improvement
Comfortable working with systems, processes, and evolving business needs
Bachelor's degree
Preferred:
Experience in Sales Operations, Hospitality, Travel, or Tourism
Familiarity with Delphi.FDC, CVENT, Social Tables, Sendsites, or Conga
Exposure to Power BI, Tableau, or other business intelligence tools
Experience with Oracle
Background in process improvement or workflow optimization
Experience supporting system implementations or enhancements
Comfort working with large or multiple data sources
Experience creating reports, dashboards, or performance tracking tools
The expected Total Compensation for this role is $58,461.98 - $77,126.78. Individual compensation decisions are based on a variety of factors.
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Employees can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 514876
Reference Date: 05/14/2026
Job Code Function: Sales
