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Customer Service Retail Associate

System One • Bethesda, MD • 1h ago

Job Title: Customer Service Retail Associate

Location: Bethesda, MD

Type: Contract To Hire

Compensation: $18.00 - $19.50 per hour

Contractor Work Model: Onsite

Hours: Monday through Friday, 8:00 AM - 4:30 PM

If interested reach out directly to kimberly.spicer@systemone.com

Responsibilities

Deliver an exceptional customer experience to every patron - bringing energy, warmth, and genuine product and services knowledge to every interaction

Ensure all open/close procedures are accurately completed

Prepare incoming merchandise for display and sale, using established visual merchandising standards and techniques

Assist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times

Properly record sales, returns, and other sales transactions to accurately track inventory

Ensure daily established standards are met regarding sales floor condition being "grand-opening" ready at all times, and ensuring a clean, fully stocked sales floor, as well as organized back stock of merchandise to support sales

Demonstrate effective prioritization and organization to handle increased volume during peak business periods, including summer sales and inventory season

Show flexibility by being willing to provide coverage at other locations when necessary in the absence of other team members

Other duties may be assigned as necessary

Process markdowns

Prepare reorders of assigned vendors' merchandise for supervisor's review

Monitor remaining inventory and recommend reorders to supervisor

Assist in fulfilling eCommerce orders

Requirements

Must have a self-starter attitude, with the ability to work independently

Must display confidence with customer interactions, with the ability to solve problems independently

Must be neat, organized, and have the ability to maintain daily, monthly, and yearly files/paperwork

Experience with visual merchandising techniques, with an ability to maintain an orderly, attractive store environment

Experience using Microsoft Office, and the ability to quickly pick up skills with new programs

Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds

At least one year of retail or customer-facing experience preferred; we welcome candidates who are eager to grow with our team

Experience with administrative roles and functions a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

LI-KA1

M1

Ref: #851-Rockville-S1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

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