Technical Field Service Representative Trainee

Generac Power Systems • Wixom, MI • 1h ago

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals.

Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

JOB SUMMARY:

The Technical Field Service Representative is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of Generac industrial products. This position will require up to 50% travel.

MINIMUM QUALIFICATIONS:

Education:

High School Diploma

Experience:

1 year of mechanical experience

Motor Vehicle Record must be in good standing and comply with Company policy

PREFERRED QUALIFICATIONS:

Education:

Associate degree in Electrical Engineering or Mechanical Engineering

Experience:

1 year of Industrial experience

90% - Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators.

Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed Perform scheduled preventative maintenance service and/or repairs of generators Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner

10% Other duties as assigned

KNOWLEDGE SKILLS AND ABILITIES

Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams Advanced knowledge of Engine maintenance and troubleshooting of natural gas fuel systems. Knowledge of power generation; light tower, pumps, and heating products Spark Ignited knowledge Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear. The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.

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