Operations Manager

CVS Health • Westland, MI • 2h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$19.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 07/11/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Project Manager - Aviation (Detroit)

Burns & McDonnell • Detroit, MI • 3h ago

Management & Administrative

Description Burns & McDonnell plans, designs, and builds projects for aviation clients, with experience working at more than 350 airports in the United States and around the world. We have the ability to deliver both...

3h ago

Go to Apply

Knowledge Engineer / Semantic Expert for AI Sr Manager

Accenture • Detroit, MI • 6h ago

Management & Administrative

We Are: Accenture is helping companies use generative AI and semantic layer to reinvent their enterprise and optimize business functions for breakthrough innovation and competitive advantage. With over 1,600 professional...

6h ago

Go to Apply

Technical Program Manager Engineering Digital Tra

KLATencor Corporation • Ann Arbor, MI • 10h ago

Management & Administrative

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, w...

10h ago

Go to Apply

Senior Import Manager

KLATencor Corporation • Ann Arbor, MI • 10h ago

Management & Administrative

10h ago

Go to Apply

Safety Manager

Gilbane Building Company • Ann Arbor, MI • 15h ago

Management & Administrative

Safety Manager Job Locations US-MI-Ann Arbor Requisition ID 2026-12380 Category Safety Overview Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a S...

15h ago

Go to Apply

Lead IT Security ArchitectOffice 365

KLATencor Corporation • Ann Arbor, MI • 15h ago

Management & Administrative

15h ago

Go to Apply

Security Officer Mobile Patrol

Allied Universal • Detroit, MI • 15h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

15h ago

Go to Apply

Security Officer Lobby Desk

Allied Universal • Detroit, MI • 15h ago

Management & Administrative

15h ago

Go to Apply

Senior Technical Business Analyst - Inventory Solutions

V2soft Inc. • Dearborn, MI • 21h ago

Management & Administrative

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices sprea...

21h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Dearborn, MI • 21h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)