Area Manager II

Amazon • Matteson, IL • 1h ago

Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key job responsibilities

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.

Basic Qualifications

2+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing a team of 20+ employees

Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)

Excellent customer service, communication, and interpersonal skills

A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, IL, Matteson - 70,000.00 - 90,900.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Commercial FP&A Manager

ASC Engineered Solutions • Oak Brook, IL • 3h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13462852 \ Position Title: Commercial FP&A Manager\ Department: Accounting &am...

3h ago

Go to Apply

Solutions Consultant

Gamma Technologies • Westmont, IL • 3h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13462784 You will be supporting our customer growth initiatives with a focus on th...

3h ago

Go to Apply

Beauty and Wellness Consultant

Walgreens • Munster, IN • 11h ago

Management & Administrative

Job Description: Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and...

11h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Munster, IN • 20h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

20h ago

Go to Apply

FP&A Manager Supply Chain & Operations

ASC Engineered Solutions • Oak Brook, IL • 1d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13462854 \ Position Title: FP&A Manager Supply Chain & Operations\ Departm...

1d ago

Go to Apply

Older Youth Case Manager

State of Indiana • Gary, IN • 1d ago

Management & Administrative

Older Youth Case Manager Date Posted: May 8, 2026 Requisition ID: 477005 Location: Gary, IN, US, 46402 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the s...

1d ago

Go to Apply

Senior Electrical Project Manager

ARCO • Downers Grove, IL • 1d ago

Management & Administrative

ABOUT YOU ARCO/Murray's team of engineers and project managers are experts at tackling complex projects and installations through a comprehensive design/build approach. By leveraging streamlined communication between cli...

1d ago

Go to Apply

Technical Sales Manager

TriMas Corporation • Woodridge, IL • 1d ago

Management & Administrative

Position Summary The Technical Sales Manager serves as a key point of contact for customers, providing technical support related to products, parts, and order accuracy. This role focuses on assisting customers in identif...

1d ago

Go to Apply

Clerical Assistant - Child Services

State of Indiana • Gary, IN • 2d ago

Management & Administrative

Clerical Assistant - Child Services Date Posted: May 7, 2026 Requisition ID: 476811 Location: Gary, IN, US, 46402 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employe...

2d ago

Go to Apply

BMV Intermittent Customer Service Representative

State of Indiana • Crown Point, IN • 2d ago

Management & Administrative

BMV Intermittent Customer Service Representative Date Posted: May 7, 2026 Requisition ID: 477238 Location: Crown Point, IN, US, 46307 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)