Customer Service TM - PT

Michaels • Dallas-Fort Worth International Airport, TX • 3h ago

Store - DFW-MCKINNEY, TX

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Aviation Overnight Supervisor, Cabin Services

ABM Industries • Dallas-Fort Worth International Airport, TX • 9h ago

Management & Administrative

Overview The Aircraft Cleaning Supervisor oversees the cleaning and sanitization of aircraft interiors, ensuring that the cleaning team adheres to industry and company standards for hygiene, safety, and efficiency. The s...

9h ago

Go to Apply

Administrative Senior Assistant

ARAMARK • Dallas-Fort Worth International Airport, TX • 9h ago

Management & Administrative

Job Description The Administrative Senior Assistant is responsible for various administrative duties and ad-hoc projects across interpersonal functional areas. Job Responsibilities ? Provide daily direction and communica...

9h ago

Go to Apply

Full Time Operation Manager

Michaels • Dallas-Fort Worth International Airport, TX • 1w ago

Management & Administrative

Store - DFW-DENTON, TX Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes...

1w ago

Go to Apply

Aviation 2nd Shift Supervisor, Cabin Services

ABM Industries • Dallas-Fort Worth International Airport, TX • 3w ago

Management & Administrative

Overview The Aviation Supervisor of Janitorial Services is responsible for overseeing the cleaning and maintenance operations within an airport facility. This role ensures that all janitorial services meet the highest st...

3w ago

Go to Apply

Aviation 1st Shift Supervisor, Cabin Services

ABM Industries • Dallas-Fort Worth International Airport, TX • 3w ago

Management & Administrative

3w ago

Go to Apply

Operations Manager

Michaels • Dallas-Fort Worth International Airport, TX • 4w ago

Management & Administrative

Store - DFW-IRVING, TX Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes...

4w ago

Go to Apply

PT Customer Service Team Member

Michaels • Dallas-Fort Worth International Airport, TX • 3h ago

Retail & Hospitality

Store - DFW-GRANBURY, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading...

3h ago

Go to Apply

Store Manager Western US Markets

Michaels • Dallas-Fort Worth International Airport, TX • 11h ago

Retail & Hospitality

Store - DFW-IRVING, TX Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experien...

11h ago

Go to Apply

DFW Airport Sr. Lead Cabin Cleaner - Overnight

ABM Industries • Dallas-Fort Worth International Airport, TX • 5d ago

Manufacturing & Warehouse

Overview We are looking for a reliable and experienced Sr. Lead Cabin Cleaner to ensure the cleanliness and sanitation of aircraft interiors between flights. The Lead Cleaner is responsible for leading the team and assis...

5d ago

Go to Apply

DFW Airport Lead Cabin Cleaner - AM

ABM Industries • Dallas-Fort Worth International Airport, TX • 5d ago

Manufacturing & Warehouse

Overview We are looking for a reliable and experienced Lead Cabin Cleaner to ensure the cleanliness and sanitation of aircraft interiors between flights. The Lead Cleaner is responsible for leading the team and assisting...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)