Entry Level Help Desk

TEKsystems • Coppell, TX • 4h ago

Start Your IT Career with Real, Hands-On Experience

Entry Level Help Desk | Full Training Provided

IMPORTANT: Shift available is Saturday through Wednesday, 1:00 PM - 10:00 PM CST (with 1-hour lunch). If this schedule doesn't work for you, please do not apply.

Looking to break into IT and build real-world technical experience? This entry-level IT Support role is ideal for someone motivated, dependable, and eager to learn. You'll work alongside experienced technicians, receive structured training, and gain daily exposure to IT fundamentals.

Required Schedule (Non-Negotiable)

Saturday - Wednesday

1:00 PM - 10:00 PM CST

Includes 1-hour lunch break

Fixed schedule (not rotating)

Must be comfortable working weekends (Saturday & Sunday)

Who We're Looking For

6+ months of IT experience or relevant education, such as:

CompTIA A+ (or actively studying)

IT / Computer Science coursework or degree

Bootcamp or internship experience

Strong interest in hands-on IT support

Reliable, professional, and eager to learn

Strong communication and customer service skills

Reliable transportation required (100% onsite in Coppell)

What You'll Be Doing

Respond to and resolve IT support tickets

Assist users via email, chat, phone, and in-person

Troubleshoot common issues:

Password resets and login problems

WiFi and connectivity issues

Printers and basic hardware support

Work alongside senior technicians for hands-on training

Work Environment

Hybrid in Coppell

Fast-paced, team-oriented setting

Entry-level role with structured training and mentorship

? Before You Apply

Please confirm:

You are able to work Saturday - Wednesday, 1 PM - 10 PM CST

You are comfortable with weekend shifts

You can work onsite in Coppell

Job Type & Location

This is a Contract position based out of Coppell, TX.

Pay and Benefits

The pay range for this position is $16.25 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Coppell,TX.

Application Deadline

This position is anticipated to close on May 15, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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