Claims Unit Manager

Marriott • Bethesda, MD • 2h ago

Additional Information

Job Number 26056861

Job Category Finance & Accounting

Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $96,000-$151,900 annually

Bonus Eligible: Y

JOB SUMMARY

The Claims Unit Manager is responsible for overseeing the adjustment and resolution of self-insured and self-administered casualty claims across multiple jurisdictions, ensuring compliance with legal and organizational standards. This role manages a team of 3-6 claims professionals, including adjusters, assistants, and administrative support personnel, providing training, guidance, and performance oversight. The manager monitors caseloads to maintain appropriate balance based on jurisdictional requirements and the complexity of workers' compensation and general liability claims, ensuring high-quality, timely, and cost-effective claim outcomes.

CANDIDATE PROFILE

Education and Experience

Required

Minimum of 5 years claims adjusting experience with advanced knowledge of claims processing.

Demonstrated experience providing technical guidance and direction, including litigation case management training and support.

Strong technical knowledge of civil laws and state workers' compensation statutes.

Preferred

Bachelor's degree in risk management or claims

Certification from various Claims seminars

CORE WORK ACTIVITIES

Maintain primary responsibility for settlement decisions up to individual authority.

Assign, control and monitor staff investigations/dispositions to assure compliance with state laws/regulations and department policies and procedures.

Monitor and approve benefit, claims and expense payments to assure reasonableness, accuracy and timeliness.

Review unit transactions to assure proper procedure and prompt error corrections.

Oversee and manage unit Service Call Program.

Monitor and assess adequacy of reserves.

Oversee and ensure the effective management of workers' compensation (WC) and liability claims by adjusters, in accordance with legal requirements and company policies. Key areas of focus include but are not limited to:

Prompt investigation of claims, including obtaining statements to determine liability and compensability.

Evaluation of damages and payment of benefits as prescribed by law and/or Marriott policies and procedures.

Collection of necessary documentation to support timely loss adjustment and oversight of settlement decisions within individual authority limits.

Completion and monitoring of timely WC payments and required state filings.

Management of WC medical treatment with the goal of minimizing disability, including consultation with Occupational Health Services as needed.

Oversight of litigation cases, including coordination with outside attorneys and support for discovery, trial preparation, and legal strategy.

Evaluation of claims for potential third-party liability or subrogation recovery.

Partner with the Regional Director and Operations Managers to ensure effective communication, coordination, and issue resolution across key operational areas, including:

Notifying leadership of staff absences, schedules, and appointments.

Informing of attorney, vendor, or other visits from external parties.

Communicating updates on upcoming trials and their outcomes.

Evaluating significant and high-risk incidents.

Reporting personnel issues or concerns as they arise.

Delivering monthly statistical reports within five days of receiving the data.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\2025edits\8.19.25.pdf) to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Financial Project Controller Manager

Sabel Systems Technology Solutions, LLC • Mclean, VA • 52min ago

Finance, Accounting & Banking

Position Type: Full Time Level: Management Description Why Sabel Systems Sabel is a digital engineering and Defense technology partner helping organizations simplify complexity and improve mission outcomes with secure, s...

52min ago

Go to Apply

Controller

Robert Half • Columbia, MD • 1h ago

Finance, Accounting & Banking

Description Controller / Accounting Manager A small but established manufacturing company is seeking a Controller / Accounting Manager to lead its accounting and finance function in a highly visible role reporting direct...

1h ago

Go to Apply

Financial Management Specialist I

Cahaba Federal Solutions LLC • Arlington, VA • 1h ago

Finance, Accounting & Banking

Requires an active, SECRET Clearance * Cahaba Federal Solutions is a rapidly growing small business specializing in intelligence, prototyping and integration, systems engineering, and technology development. Recognized a...

1h ago

Go to Apply

Accounts Payable Clerk

Institute for Justice • Arlington, VA • 4h ago

Finance, Accounting & Banking

The Institute for Justice, the national law firm for liberty, is seeking an Accounts Payable Clerk (A/P Clerk) at its headquarters in Arlington, Virginia, to support its Finance team. The A/P Clerk reports directly to th...

4h ago

Go to Apply

SYSTEMS ACCOUNTANT

Office of Naval Research • Arlington, VA • 7h ago

Finance, Accounting & Banking

Summary You will serve as a Systems Accountant in the Accounting Systems Branch, Code 0832 of OFFICE OF NAVAL RESEARCH. Responsibilities You will be responsible for coordinating, managing, and participating in the contin...

7h ago

Go to Apply

Manager, Portfolio Management - Community Finance

Capital One • Mclean, VA • 8h ago

Finance, Accounting & Banking

Manager, Portfolio Management - Community Finance Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an...

8h ago

Go to Apply

Financial Analyst, Finance Transformation

General Dynamics Information Technology • Falls Church, VA • 8h ago

Finance, Accounting & Banking

Req ID: RQ219313 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Finance Skills: Analytics,Data Literacy,Financial Data,Process Improvements,Reporti...

8h ago

Go to Apply

Manager, Finance Transformation

General Dynamics Information Technology • Falls Church, VA • 8h ago

Finance, Accounting & Banking

Req ID: RQ219315 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Finance Skills: Continuous Improvement,Financial Processes,Initiating Change,Proces...

8h ago

Go to Apply

Senior Data Analyst, Finance Digital Solutions

Cardinal Health • Washington, DC • 8h ago

Finance, Accounting & Banking

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care...

8h ago

Go to Apply

Finance Transformation - Finance Operations Consulting - Senior Associate

PwC • Washington, DC • 8h ago

Finance, Accounting & Banking

Specialty/Competency: Finance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% A career in our Financial Operations practice, within Finance Consulting services, will provide the opport...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)