Summary Employee will serve as a Program Support Assistant within Patient Care and Nursing Services at the James A. Haley Veterans' Hospital in Tampa, FL. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Duties will include, but may not be limited to the following: Delivers advanced operational and organizational support, managing the day-to-day use of the nursing promotional platform and maintains a comprehensive database of over 1,500 active nursing employees, including tracking, monitoring, and updating promotional platform and documents. This requires administrative/technical support to the Nurse Qualification Standards Station Advisory Committee and collaborating with hiring managers, human resources, and committee members for completeness/accuracy/timeliness. Serves as central resource for routine policy interpretation and office coordination, supports process improvements and performs critical functions such as promotions, boarding/board appointments. Creates, edits and stores documents and coordinates the routing and finalization of the correspondence. This also includes logistical support such as scheduling, preparing agendas and meeting minutes, procedures, and tracking action items, Prepares travel documents, processing vouchers and correspondence, technical report development, file and mail management, and adherence to security procedures. Receives, logs, and monitors service requests and work orders using established tracking systems. Serves as timekeeping resource, proficient in daily entry and verification of employee tours of duty, leave requests, and approved pay in the time and attendance system. Provides guidance on pay system policies and procedures. Clearly communicate deadlines, policy updates, and procedural requirements to staff to promote compliance and accountability. Prepare timekeeping reports for relevant departments and management. Uses Microsoft Office products, Adobe Pro, Power App, Visio and other electronic media and various databases to complete tasks. Perform other duties as necessary. Work Schedule: Monday-Friday, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications SPECIALIZED EXPERIENCE: Requires one full year of specialized that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to this Program Support Assistant position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service. Specialized experience includes: providing administrative and logistical support, using Microsoft products, Adobe and other electronic media and various databases to create, edit and store documents, and prepare reports to include scheduling, preparing agendas and meeting minutes, procedural documents, and tracking action items; performing timekeeping (data entry, duty hours verification, leave requests); and preparing travel documents and processing vouchers. (Resume(s) must clearly detail required experience and the responsibilities detailed in the duties section of this announcement to receive credit.) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
