Pharmacy Support Shipping Associate

Intermountain Health • Lansing, MI • 1h ago

Job Description:

The Pharmacy Support Representative demonstrates proficiency in various clerical duties within a pharmacy practice site under the direction of a pharmacist, pharmacist-intern or pharmacy technician. Assignments may include handling transactions, stocking shelves, answering phone calls, delivering prescriptions and addressing non-clinical patient questions. This position is an integral part of the pharmacy team and supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty).

Job Specifics:

Schedule: Full-time (40 hours)

Shifts details: Sunday 8am-4pm, Monday off, Tuesday-Friday 9:30am-6pm and Saturday off.

Location: Central Fulfillment, Supply Chain , Midvale, UT

Benefits Eligible: Yes - Link to Benefit Details (https://intermountainbenefits.com/)

Join our Central Fulfillment Team at Intermountain and help ensure patients receive their home delivery prescriptions safely and on time. This is an on-site, warehouse-style pharmacy support role focuses on packing and shipping prescription orders in a fast-paced environment, with work performed on your feet throughout the day. Accuracy is critical, as your attention to detail helps ensure each order is shipped to the correct address. If you enjoy hands-on work and take pride in getting it right, you'll be a great fit on this team.

What does it mean to be a caregiver with Intermountain? Check out this video (https://youtu.be/4NWmzvtxZDA?si=fhwQlYWE59dbkpYy) and learn more and discover the "Power of We."

If you are interested in learning more about this role or about Intermountain Health, click here to schedule time with me! (https://calendly.com/noel-newton)

Essential Functions

Assists with ordering, restocking, cashiering and clerical services while under the supervision of pharmacist and as appropriate to practice site.

Answers phones and provides excellent customer service as appropriate to practice site.

Assists the pharmacist in maintaining appropriate records as required by regulation and policy.

Ensures pharmacy cleanliness and orderliness.

Communicates with caregivers regarding responsibilities, identified concerns, and participates in quality and patient safety initiatives, identifying potential safety hazards that may create problems for patients and/or staff and takes appropriate actions to escalate items to the pharmacist for review as appropriate based on urgency, regulations, and scope.

Participates in departmental meetings, contributing ideas or feedback and identifies potential areas for improvement including processes that could be streamlined or revised to improve patient satisfaction and seeks a team approach to developing and achieving best practices and processes.

Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

Delivers detail-oriented, consistent, flexible care and performs other duties as assigned by management.

Skills

Is competent and effective in technical responsibilities assigned and seeks appropriate training and peer feedback on routine responsibilities.

Understands and complies with state and federal laws, regulations, policies and procedures, and guidelines related to their specific area of practice.

Participates in and supports financial responsibilities of the department, facility, and Intermountain Health.

Provides delivery of medications, information, and service in a professional, timely manner and is actively engaged in department and team goals, activities, and projects.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular attendance to perform work during regularly scheduled business hours or scheduled shifts is required. Work may be performed on site or remote as appropriate to practice site.

Ability to communicate effectively.

Competent in understanding and usage of computers and software programs, including Microsoft Office Suite and Google. Ability to learn new applications relevant to the position.

Qualifications

High School Diploma or equivalent is required

Physical Requirements

Carrying, hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, climbing, crawling, speaking, squatting/kneeling, standing, walking as needed to perform job duties.

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$16.73 - $23.29

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

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