Customer Service Specialist

Corteva Agriscience • United States, United States • 4w ago

At Corteva Agriscience , you will help us grow what's next. No matter what your role, you will be part of a team that is building the future of agriculture - solving the world's food problems through innovation, technology, and putting people first. We have an exciting opportunity for a Customer Service Representative to join our Hoegemeyer team.

Customer Service Specialists oversee order fulfillment from customer contact through delivery, partnering with internal teams to ensure the right product arrives on time with accurate documentation.

Please note:

This is a remote position.

Visa sponsorship is not available

Relocation assistance is not available.

What You'll Do

Serve as the primary point of contact between dealers, sales, and cross-functional partners

Manage complex customer orders across multiple sourcing locations, transportation modes, and products

Own service resolution end-to-end, leading corrective actions when issues arise

Train and support dealers and field teams on SeedWare order and account management

Championing the customer experience while balancing business priorities

Collaborate closely with CSS peers and Sales teams to deliver seamless service

What You Bring

High school diploma or equivalent required; Associate degree preferred

Experience in customer service, supply chain, planning, invoicing, or related functions

Strong communication and relationship-building skills

Comfort with technology, including Microsoft Office, and ability to learn new systems

Ability to manage competing priorities with a sense of urgency

Confidence in addressing customer issues and driving solutions

Benefits - How We'll Support You:

Numerous development opportunities offered to build your skills

Be part of a company with a higher purpose and contribute to making the world a better place

Health benefits for you and your family on your first day of employment

Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays

Excellent parental leave which includes a minimum of 16 weeks for mother and father

Future planning with our competitive retirement savings plan and tuition reimbursement program

Learn more about our total rewards package here - Corteva Benefits (https://hrportal.ehr.com/LinkClick.aspx?fileticket=2Nre68t3vrs%3d&portalid=351)

Check out life at Corteva! www.linkedin.com/company/corteva/life

Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

The salary range for this position is $45,988.00 to $57,491.00.

This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information

For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.

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