Job Description
Academic Technologies, a unit within the Office of Academic Strategy & Affairs, has an outstanding opportunity for an AV Integration Specialist to join their team.
About this Opportunity
Reporting to the Assistant Director for Academic Technologies, this position provides professional audiovisual system integration and technical expertise in support of the university's AV technology infrastructure. This includes hands-on trade work in active commercial construction environments, as well as the installation, configuration, and replacement of AV systems in both new construction and existing campus buildings as part of the AV technology life cycle. The position also contributes to Tier III technical support and provides responsive, high-quality service to faculty, staff, students, and campus visitors using instructional spaces across the Seattle campus.
This is an opportunity to join the AV integration team of a well-established design/build department focused on learning environments and campus facilities technology. Academic Technologies is seeking a highly responsible and motivated professional with expertise in AV/IT integration, Biamp DSP programming, and construction-based system installation. The ideal candidate has demonstrated experience in the full range of AV integration work: equipment rack fabrication, site preparation, signal termination, system calibration, implementation of control systems such as Crestron, and code deployment and debugging. A problem-solving mindset, strong communication skills, and customer-centric approach are essential for success in this role.
This full-time position is 100% onsite.
Key Responsibilities
60% - AV System Integration and Commissioning
Collaborate with the installation team to efficiently execute AV integration projects across new construction, renovations and the current general assignment classroom portfolio. Maintain a Washington State 06 Limited Energy Electrical License or obtain a Specialty Electrician Trainee Certificate, performing all work in compliance with applicable electrical codes. Apply for permits and coordinate inspections as needed. Install, program, and commission AV systems including Biamp DSPs, Crestron/Extron control systems, video switching hardware, flat-panel displays, projection systems, and low-voltage lighting controls. Validate systems through testing and calibration to ensure performance and quality standards are met. Interface with project stakeholders including consultants, designers, vendors, general contractors, and electricians.
10% - Design Review and Documentation
Review and interpret AV design documents, including drawings, specifications, equipment lists, and signal flow diagrams. Contribute to the development of as-built documentation, rack elevations, patch panel layouts, and control system schematics. Create bills of materials and coordinate with procurement to ensure timely delivery of components.
10% - Project Planning and Consultation
Participate in early project phases by conducting needs assessments with faculty, staff, and administrators. Help establish technology requirements for general assignment classrooms and other campus spaces. Provide technical input during planning, assist with scope development, and apply project management methodologies to support project execution.
10% - Tier III Technical Support and Troubleshooting
Serve as a senior technical resource for diagnosing and resolving complex AV system issues, including audio, video, control, and network-related problems. Provide root cause analysis, assist with incident response, and support the transition of newly installed systems to operational teams. Debug and deploy updates to DSP and control system code as required.
5% - System Updates and Maintenance
Install and maintain system software including firmware, operating systems, AV device drivers, and security patches for AV components and systems.
5% - Training and Knowledge Transfer
Provide training and support to faculty, staff, and internal technical teams. Assist with knowledge transfer, system orientation, and operational handoffs for newly deployed AV systems.
Other duties as assigned.
Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
Bachelor's degree, preferably in educational technologies or related field.
Minimum 3 years of work experience, to include experience in programming Audio DSP platforms and experience installing and debugging of control system platforms and related programming code (e.g., Crestron)
Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.
Additional Qualifications
Ability to perform all tasks associated with the installation of commercial audio and video equipment;
Demonstrated teamwork experience, including the ability to work with minimum supervision and be self-directed both independently and as part of a team;
Excellent interpersonal skills and the ability to effectively interpret and discuss technology issues with colleagues, students, staff and faculty in positions across the university with varying degrees of expertise and technical knowledge;
Ability, skill and initiative to problem solve, assume responsibility, and establish and maintain quality standards.
Ability to stay organized, with the skill to prioritize, pivot, and manage competing priorities to meet deadlines and complete all assigned tasks;
Demonstrated ability to analyze work processes and introduce appropriate technological solutions for greater efficiency of operations;
Demonstrated excellence in customer service, user liaison, personal interaction and communication in a demand-based, service-oriented environment;
Demonstrated attention to detail, including excellent written communication skills and technical documentation skills for creating policy and technical documents
Preferred Qualifications
4+ years of experience in programming Audio DSP platforms and installing and debugging of control system platforms and related programming code.
Demonstrated experience installing, configuring, and troubleshooting Crestron NVX AV-over-IP systems, including video distribution, network configuration, and device registration.
Current Washington State 06 Low Voltage Electrician License.
Strong knowledge of IP addressing, switching technologies, and IP-based digital AV distribution systems.
Strong background working with Biamp, Crestron DMPS, DM and NVX is highly desirable.
Current Washington State driver's license
Successful completion of AVIXA Certified Technology Specialist (CTS) certification required within six months of employment.
Working Environment
Ability to work in a variety of environments, including open office areas, cold shell/warm shell construction sites, ladders and lifts, and tight spaces such as crawlspaces, equipment closets, and under-floor access.
Must be able to safely lift/move and carry up to 45 lbs of AV equipment and tools and perform physical tasks such as bending, squatting, climbing, reaching, and fine manipulation.
Must be willing to adjust work hours as needed. While standard hours are Monday-Friday, 7:00 a.m. to 4:00 p.m., this position may require extended hours to meet academic calendar deadlines.
May required to report to work remotely when UW suspends operations.
Position is on call 24/7 as needed, resolution could be remote or on campus depending on issue.
Compensation, Benefits and Position Details
Pay Range Minimum:
$75,696.00 annual
Pay Range Maximum:
$82,200.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
