LensCrafters EyeCare Advisor

LUXOTTICA OF AMERICA INC • Albany, NY • 4h ago

Requisition ID:878275Store #:000722 LensCraftersPosition:Part-TimeTotal Rewards:Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTIONThe EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together. MAJOR DUTIES & RESPONSIBILITIES Greets customers without delay (within 30 seconds). Promptly answers the telephone (3 rings) in a friendly and courteous manner. Explains all required paperwork, tests, products and services Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. Shows patience and courtesy to indecisive or difficult customers and patients. Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution. . Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures. Handles and files all patient records in an organized and efficient manner in accordance with HIPAA. Places contact lens orders, processes shipments and properly submits invoices for payment. Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details. Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons. Explains to customers "One Hour" processing and expected delivery times. Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines. Maintains safe working environment for all associates/patients. Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials. RETAIL Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames. Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary DOCTOR'S OFFICE Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have. Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses. * Responsible for the maintenance and dis

Similar Jobs

Lead Quality Specialist

GE HealthCare • Troy, NY • 4h ago

IT & Engineering

Job Description Summary Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards. In...

4h ago

Go to Apply

Senior Civil Engineer Renewable Energy

Langan Engineering and Environmental Services, LLC • Albany, NY • 8h ago

IT & Engineering

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and l...

8h ago

Go to Apply

Handyman

Aerotek • Schenectady, NY • 8h ago

IMMEDIATE HANDYMAN POSITIONS AVAILABLE! ($20-23/HR) Large company with opportunity for growth looking for HANDYMAN to join their team Pay: $20-23/hr Location: Schenectady, NY Shift: 8am-4:30pm Monday-Friday -Must be open...

8h ago

Go to Apply

DevSecOps Engineer, Senior

ASM Research, An Accenture Federal Services Company • Albany, NY • 8h ago

IT & Engineering

Position Overview The DevSecOps Engineer, Senior provides engineering leadership to design and operate secure, automated delivery pipelines for cloud-hosted and on-premises applications. This role builds and maintains CI...

8h ago

Go to Apply

PT Hannaford To Go Shopper

Hannaford • Niskayuna, NY • 8h ago

Category/Area of Expertise: Retail Operations Job Requisition: 498148 Address: USA-NY-Niskayuna-3333 Consaul Road Store Code: Store 08396 Front End (5151779) Hannaford Supermarkets started out as a fresh produce vendor i...

8h ago

Go to Apply

Intern Supplier Quality Queensbury or Latham, NY Hybrid

AngioDynamics, Inc. • Latham, NY • 9h ago

JOIN A TEAM COMMITTED TO IMPROVING PATIENT CARE It takes a team of talented people to become one of the world's leading providers of innovative medical devices. AngioDynamics is dedicated to improving patient outcomes by...

9h ago

Go to Apply

Sales Associate

LUXOTTICA OF AMERICA INC • Albany, NY • 9h ago

Sales & Marketing

Requisition ID:920519Store #:004144 Sunglass HutPosition:Casual Part-TimeTotal Rewards:Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to gr...

9h ago

Go to Apply

Community Manager

The Community Builders Inc. • Cohoes, NY • 9h ago

Management & Administrative

About The Community Builders, Inc. (TCB)Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers a...

9h ago

Go to Apply

Optometrist

America's Best • Schenectady, NY • 9h ago

Hospital & Medical

Love What You Do - And Where You Do It We're reimagining what a career in optometry should look like. Think less burnout, more balance. Less micromanagement, more autonomy. Less routine, more purpose! At our practice, yo...

9h ago

Go to Apply

PT Sanitation Maintenance

Hannaford • Troy, NY • 9h ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 498204 Address: USA-NY-Troy-9 Lord Avenue Store Code: Store 08450 Management (5113654) Hannaford Supermarkets started out as a fresh produce vendor in Portla...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)