Requisition number: 2351059
Job category: Account Management
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Strategic Account Executive, Specialty Benefits will ensure retention and growth of existing business; and successful on-boarding of new specialty product customers (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA). This position involves extensive interaction with clients, brokers, UHC and UnitedHealth Care functional areas to implement and manage accounts. The Strategic Account Executive will service clients within our Key Accounts division who have Specialty Benefits in force.
Primary Responsibilities:
Forge relationships with key customers and consultants, and act as main Specialty Benefits contact for UnitedHealthcare, and be the lead representative of UnitedHealthcare for stand-alone accounts
Develop and monitor client financial performance, including renewal planning and negotiation
Participate actively in renewal business proposal activity, profiling the group, requesting underwriting or other data necessary to perform reliable, defensible prospect case calculations for pricing and quoting to renew customers year over year in the 100-5000 lives segment
Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
Secure new business through marketing and effective product and service expansion
Exceed objectives for customer and broker satisfaction, persistency, and for developing new business with existing accounts
Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and development of solid relationships with key producers
Partner with Medical Account Team on shared customers
Be a subject matter expert of Specialty products, service and technology for customers and brokers
Perform customer service responsibilities including, by not limited to, information correspondence with producers, communications with home office staff in answering questions, negotiating rates, or providing case information, expedition materials (i.e., applications, disclosures, etc.) needed to manage the established book of business, and gathering reliable date for underwriting
Demonstrate sales, marketing, and technical expertise in customer and broker meetings
Work with Account Executives to help win new business and to participate in finalist presentations and Key RFP activity
Add value to sales and account management process by coordinating telephone discussions, face-to-face meetings, scheduling quarterly and annual meetings, and preparation/distribution of account reports, as requested.
Develop relationship with producers to assist in up sell opportunities as directed by sales staff
Responsible for implementation and ongoing service for new customers, specifically specialty product stand-alone customers. - Responsible for account management across a specific region
Create and support the implementation of strategic plan for assigned region
Support and participate in Sales presentations and processes
Responsible for training and updating information related to customers across organization
Measure and report on persistency rates and issues associated with region
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
3+ years of sales or account management experience required with specialty benefits products (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA)
Experience working with brokers and consultants, especially for Mid-Market (100-5000 employee) groups
Proven ability to present material in a group setting
Proven ability to work effectively with a diverse customer base
Proven ability to work with internal and external business contacts at all levels, capable of negotiating and navigating challenging political situations
Proven problem solving and strategic thinking skills
Proven dedicated to meeting customer expectations and requirements while maintaining balance with business requirements
Driver's License and access to a reliable transportation
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
