Summary The Operations Support Manager (OSM) position serves as first level Manager of an assigned workforce consisting of Technical Analysts, Management & Program Analysts and/or assistants, Administrative Officers, Budget Analysts, and Training Specialists who provide support to management and employees in the ATO, Technical Operations Organization. This position reports directly to the Technical Operations, Technical Services Organization Technical Services Manager within a Service Area. Responsibilities Manages and directs a highly technical and diverse workforce that implements national level requirements for programs such as Field Incident Response, staffing, budget planning and executions, acquisition/procurement, and training/certification. Position uses effective performance management to lead assigned group in completing the mission and meeting FAA and Air Traffic Organization goals and objectives. Actively promotes, supports, and participates in the FAA's Equal Employment Opportunity and Diversity Programs. Managerial duties typically affect employees and managers in more than one organizational unit/project/program and include: planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate. Applies an advanced knowledge of the technical aspects of the work directed, and an advanced knowledge of budget, personnel, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Maintains, analyzes, and reports information relied on by managers to efficiently manage the organization. Defines, plans and organizes assigned resources necessary to accomplish the goals and objectives of the Technical Operations organization. Has authority to make commitments for subordinate organizational units, within guidelines. Manages budget and either reallocates resources among organizational units/projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Incumbent responsible for trend analysis; operational metrics tool development, Core NAS Policy Training, WEB CM Coordination, and scheduling for workshops. Supports the implementation of Concept of Operations (CONOPS) evolution within the District. Maintains contacts both internal and external to the district, including senior management, union representatives, service center, personnel, ATO Service Units, and FAA lines of business. May represent the FAA on interagency committees and national groups that develop, monitor and evaluate district programs and operations. The work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Incumbent has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision. Work activities typically impact directly on project/program objectives for more than one organizational unit and for the major subdivision. Work frequently affects the major subdivision's internal and external customers. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-J (FG/GS-14/15) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the next lower level, FV-I (FG/GS-13). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized Experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Work experience should include: managing resources, management and strategic planning; process evaluation and development; and knowledge of budget allocation and administrative policies/ procedures. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Education Information Regarding KSAs: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skill and Abilities, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Notes: 1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be considered. 2. Some, none or all applicants may be interviewed. 3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. This is a temporary assignment not-to-exceed two (2) years. It may be extended, terminated at any time or be made permanent without further competition. The selection from this announcement will be placed in AJW-W23. SALARY INFORMATION Salary Range without Locality Pay FV-J Minimum $95,489 - Maximum $148,037 Salary range with Locality Payment: Anchorage, AK -32.36% Minimum: $126,389 Maximum: $195,952 Fairbanks, AK - 32.36% Minimum: $126,389 Maximum: $195,952 El Segundo, CA - 36.47% Minimum: $130,314 Maximum: $202,026 Fremont, CA - 46.34% Minimum: $139,739 Maximum: $216,637 Rancho Cordova, CA - 29.76% Minimum: $123,90 Maximum: $192,093 San Diego, CA - 33.72% Minimum: $127,688 Maximum:$197,9 Longmont, CO - 30.52% Minimum: $124,632 Maximum: 193,218 Honolulu, HI - 22.21% Minimum: $116,697 Maximum: $180,916 Las Vegas, NV - 19.57% Minimum: $114,176 Maximum: $177,008 Salt Lake City, UT - 17.06% Minimum: $111,779 Maximum: $173,292 Auburn, WA - 31.57% Minimum: $125,635 Maximum: $194,772 Des Moines, WA - 31.57% Minimum: $125,635 Maximum: $194,772 This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA
