Food & Beverage Supervisor-AC Hotels, Kansas City, MO.

Hotel Equities • Kansas City, MO • 3h ago

Full Time

Kansas City, MO, US

Salary Range: $49,000.00 To $49,000.00 Annually

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Food & Beverage Supervisor at AC Hotels, Kansas City, MO.

POSITION SUMMARY:

The Restaurant Supervisor is a dynamic, hands-on leadership role responsible for guiding the direction and organization of restaurant operations. This position requires a "player-coach" mentality, where the Supervisor maintains high standards of food and beverage quality as well as service by actively performing in service roles, including bartending and table service, during peak periods or as operationally required.

Beyond floor support, you will maximize profits through marketing initiatives, represent the Restaurant and Hotel in maintaining key business relationships, and work directly with all hotel departments to coordinate groups, events, and food and beverage service across all outlets.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:

Perform in the capacity of any position supervised (bartending or table service)

Train, supervise, and participate in the evaluation of restaurant staff team members for efficient operation

Continuously evaluate performance and encourage improvement of personnel

Attend and contribute to food & beverage outlet department meetings

Ensure compliance with sanitation and safety standards

Ensure all equipment is in working order

Inspect and maintain appealing restaurant facilities

Provide guidance for improvement and implement adjustments

Oversee work orders for timely maintenance and repairs

Monitor product quality and guest satisfaction

Move throughout facility and kitchen areas to ensure food quality and service standards are met

Interact with guests to obtain feedback on service and food quality

Investigate and resolve guest complaints promptly

Manage inventory, forecast usage, and ensure proper stock levels (linen, glassware, etc.)

Oversee setup of dining and service areas

Support marketing efforts, menu ideas, specials, and competitive analysis

Ensure compliance with all policies, procedures, and applicable laws

Attend mandatory meetings (departmental, divisional, staff)

Participate in community public relations

Perform other duties as assigned

OTHER DUTIES: Please note this Job Description is not Designed to cover or contain a comprehensive listing of Activities, Duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES:

Starting Wage: $49,900 annually + tips

Strong mathematical skills for inventory, revenue tracking, and financials

Strong communication skills (oral and written) with guests and team members

Ability to handle stressful situations during busy periods

Ability to use moderately complex computer systems

Strong interpersonal skills for guest satisfaction

Thorough knowledge of restaurant operations and food & beverage preparation

Knowledge of wine and beverage operations

Knowledge of service standards, guest relations, and etiquette

Knowledge of table settings and service ware

Knowledge of health and safety regulations

Ability to perform calculations accurately

Strong listening and communication skills

Coordination and organizational skills

Analytical thinking and decision-making ability

Ability to obtain required certifications (e.g., food handler, alcohol service)

DESIRED SOFTWARE PROFICIENCIES:

Microsoft Word, Excel, Publisher, PowerPoint, Outlook

EDUCATION / EXPERIENCE:

1+ year restaurant or equivalent experience and/or 1+ year supervisory experience preferred

Eligibility to work in Canada

High School Diploma or equivalent

College degree (2- or 4-year) is an asset

PHYSICAL REQUIREMENTS:

Work indoors with exposure to temperature changes, heat, steam, fire, and noise

Frequent standing, walking, sitting, reaching, bending, lifting (up to 50 lbs)

Repetitive hand and wrist movements

Use of PPE as required

Possible exposure to hazards

Maintain a neat, clean, and professional appearance

Amazing Benefits At A Glance:

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

Employee discounts.

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