Account Manager - GM

CTS Corporation • Farmington Hills, MI • 1h ago

CTS Corporation

About Us:

We are committed to finding smart solutions that enable an intelligent and seamless world. Our success as a world-class leader in technology has evolved from humble beginnings. In 1896, the enterprising father and son team of A.J. and George A. Briggs partnered with S.A. Buffington, a Chicago lawyer, to establish Chicago Telephone Supply Company (later to become CTS).

Today, CTS is a leading designer and manufacturer of sensors, actuators, and electronic components for suppliers and original equipment manufacturers. We have over 20 locations in 12 countries and more than 3,500 employees. Our innovative sensing, connectivity, and motion solutions offer a diverse range of products across diversified end markets including transportation, medical, aerospace and defense, and industrial. We are at the forefront of supporting innovating life-changing technology, focusing on quality to keep people safe, healthy, and happy.

Position Summary

Implement sales strategy for increasing sales and profits for specified accounts. Responsible for managing a portfolio of accounts and are responsible for building strong customer relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet customer needs, and identifying opportunities to grow accounts. Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Major Areas of Responsibility

Respond to and coordinate all internal and external activities associated with assigned accounts. This would include but not be limited to expediting, quoting, providing samples, coordinating meetings, delivery and scheduling issues and negotiating contracts, LTA's, etc. to ensure continued profitable business, price erosion prevention and expansion of core technologies.

At assigned accounts, develop and maintain strategic relationships at various levels within the organization.

Develop sales forecasts at assigned accounts to support the S&OP and business planning process.

Understand customer applications and problem opportunities and how CTS can provide that solution either with existing products or new product development.

Comprehensive understanding of customer needs and shares information internally at CTS.

Work with advanced engineering to position CTS for future technologies.

Support developing customer strategies at assigned accounts.

Provide market intelligence from competitive and customer needs perspective to aid in CTS strategic product strategies.

Required Knowledge, Skills, and Abilities

Complete understanding of the products and technologies.

Strong negotiations & sales abilities.

Must be able to make sound decisions based on objective data gathering consistent with CTS goals and objectives.

Must be a self-starter and results oriented.

Must have good time-management and planning skills.

Proficient in both written and oral communication in English. Must project a positive image that is well-respected, both internally and externally. Must be skilled in giving presentations

Must be able to lead individuals and teams in the organization to meet customer requirements in the most cost-effective manner.

Travel to the customer is expected.

Must be proficient in office software such as Microsoft Teams, Excel, Word, PowerPoint, and CRM systems such as Salesforce.com.

Foreign language skills may be required as dictated

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