Account Analyst - Parts & Service Financing
Location:
Greensboro, NC, US, 27409
Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
We are the future of parts and service financing.
The Parts and Service Financing team is the industry leader in delivering innovative, flexible solutions to meet the ever changing complexities of truck fleet procurement requirements. Our proprietary technology connects seamlessly to customer procurement systems, enabling parts and service availability at participating Volvo, Mack, and Volvo Construction Equipment dealerships nationwide. For our construction equipment customers, we offer tools to streamline their purchase and payment activities. With our assistance, we allow our customers to focus on what they do best, while we help strengthen their relationship with our brands and drive sales to our dealer network.
This is us, your new colleagues.
The Parts and Service Financing team is a key contributor to the success of Volvo Financial Services US (VFS), part of the worldwide AB Volvo Group. We collaborate with colleagues because we achieve more together than we could alone. We go above and beyond for our customers: we are flexible, fast, and prepared to make the right decisions for the customer because their success is our success, and their experience with us is unmatched. We embrace curiosity and authenticity to create a safe and inclusive workplace. We support our colleagues and advocate for the communities in which we live, work and play.
Our purpose is to provide solutions for our fleet and construction customers to have parts and service availability at any participating Volvo, Mack, or Volvo Construction Equipment dealership nationwide using proprietary technology to feed data to their procurement systems. Strengthening and solidifying the relationship between our brands and the customer while driving sales to our dealer network
As an Account Analyst, you will play a key role in minimizing financial exposure to the company. You will work directly with customers who have delinquent invoices to understand what is past due and why, guiding them through resolution so invoices can be cleared and accounts restored to good standing. Through accounting system research, reporting, and partnership with our dealer network and internal departments, you will proactively identify high risk exposure, implement loss mitigation plans, recommend and execute default remedies when appropriate, and engage dealers to assist with collections as needed. You will prepare and manage all customer correspondence throughout the delinquency period in line with regulatory requirements and help educate customers on how to effectively use our program and online customer/dealer portal.
You will work in a collaborative, on-site office based environment, partnering daily with colleagues and dealer partners to resolve customer issues. We celebrate wins and learn from challenges, transforming together to stay flexible, fast, and customer focused.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
BA/BS in Business Administration, Finance, Accounting, or a related field.
2+ years of Accounts Receivables or collections experience (early and late stage) in commercial banking, commercial credit cards, or financial services.
Strong problem solving and research skills to get to the root cause of delinquent invoices and discrepancies.
Comfortable making discretionary decisions about collection strategies and support needed on each account. You have working knowledge of collections regulations, and you demonstrate sound business judgment, attention to detail, and the ability to thrive in a fast paced, demanding environment while managing multiple priorities.
Demonstrates strong written, verbal, and interpersonal skills.
Intermediate level in Microsoft Office 365 (MS Teams, Word, PowerPoint, Excel - including Pivot Tables, VLOOKUP and data comparisons).
Fluent in English; additional languages such as Spanish or French are a plus.
Adaptable, flexible mindset with strong organizational skills and a genuine commitment to helping customers and dealers navigate company processes, systems and tools.
Knowledge of Great Plains and Salesforce would be a plus.
Ready for the next move?
If you are looking to:
Be part of a high performing team with an inclusive, engaging culture.
Make a difference every day for your clients.
Work with great people in a small business environment backed by a global organization.
Enjoy a robust total compensation package with excellent health and retirement benefits.
Then the Account Analyst - Accounts Receivables opportunity with our Parts and Service Financing team may be the right match for you!
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $54,000.00 - $63,000.00 annually, and where applicable, bonus eligible.? The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
In addition to a solid package of compensation and benefits, plus you will enjoy:??
Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today's challenging reality of combining work and personal life easier.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ?We are passionate about what we do, and we thrive on teamwork. ?We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Financial Services , we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers' evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered inGothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
What's in it for you?
We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
Job Category: Finance
Organization: Volvo Financial Services
Travel Required: No Travel Required
Requisition ID: 31309
View All Jobs (https://jobs.volvogroup.com/?locale=en_US)
Do we share the same aspirations?
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Nearest Major Market: Greensboro
