Why us?
The Ben, Autograph Collection, invites you to join our team in West Palm Beach, Florida, in partnership with Sage Hospitality Group.
At The Ben, luxury is intentional, style carries substance, and service is approached as an art form. Set along the Intracoastal in the heart of West Palm Beach, The Ben draws those who appreciate elevated experiences, thoughtful design, and the quiet confidence of doing things exceptionally well. This is a place for professionals who find purpose in creating meaningful moments, who value connection, and who bring both presence and passion to their craft. Here, you do more than execute events-you shape experiences that are remembered long after they unfold.
For those inspired to lead a premier wedding catering sales program within one of the city's most distinctive luxury hotels-at a pivotal moment of transformation-this is a rare and compelling opportunity.
In this role, you will collaborate alongside Michelin-level culinary talent to curate extraordinary celebrations that transcend the expected. Each wedding becomes a canvas-where cuisine, setting, and service are thoughtfully composed to reflect the individuality of every couple. This is not simply about selling events; it is about guiding clients through the creation of something deeply personal, beautifully executed, and truly unforgettable.
At The Ben, every gathering is a story waiting to be told. As part of Marriott's Autograph Collection and thoughtfully operated by Sage Hospitality Group, the hotel is inspired by the legacy of Byrd "Birdie" Dewey and her storied Ben Trovato Estate-a place where creativity, sophistication, and individuality flourished. That spirit endures today in a setting that feels, unmistakably, "Exactly Like Nothing Else."
Overlooking the marina and the shimmering Intracoastal Waterway, The Ben offers a setting as captivating as the occasions it hosts. From refined dining at Proper Grit to rooftop celebrations at Spruzzo-downtown's only water-facing rooftop lounge-each venue presents an opportunity to create moments of distinction. With versatile event spaces, a rooftop heated saltwater pool, and a team devoted to thoughtful, seamless service, The Ben stands as a destination where celebrations are elevated into lasting impressions.
For a Director of Catering Sales, this is more than a role-it is an opportunity to shape a defining chapter in the evolution of a luxury destination, and to leave a lasting mark on the experiences we create.
https://www.thebenwestpalm.com/weddings/
Job Overview
The Director of Catering Sales at The Ben, Autograph Collection, is entrusted with shaping and elevating the hotel's catering and wedding sales vision, driving both revenue performance and the artful creation of exceptional guest experiences. This role leads the full spectrum of the sales journey-from cultivating meaningful relationships to curating bespoke proposals and guiding seamless execution-ensuring every event reflects the distinctive character, elegance, and intentional design of the property.
With a focus on luxury weddings and refined social occasions, the Director will thoughtfully evolve a premier catering program aligned with The Ben's continued transformation as a sophisticated, experience-driven destination. This includes fostering influential partnerships, establishing a strong presence within the luxury events community, and collaborating closely with culinary leadership-including Michelin-level talent-to create immersive, one-of-a-kind celebrations defined by creativity, precision, and elevated taste.
As a leader, this individual will inspire and guide the catering sales team with clarity and purpose, while cultivating strong alignment across departments to ensure each event is executed with grace and intention. Success in this role requires a rare balance of strategic insight, refined sales expertise, and creative vision-paired with an intuitive understanding of luxury hospitality and a genuine passion for crafting unforgettable moments that embody The Ben experience.
Responsibilities
Champion the growth of catering and wedding revenue through intentional relationship-building, discreet prospecting, and meaningful engagement within the luxury weddings and social events community.
Curate and execute a visionary catering sales strategy that positions The Ben as a sought-after destination for refined, one-of-a-kind celebrations, consistently surpassing revenue expectations while preserving the integrity of the guest experience.
Cultivate enduring relationships with discerning clientele, esteemed wedding planners, and influential partners, serving as a trusted advisor in the creation of extraordinary, highly personalized events.
Orchestrate the full sales journey with precision and care-from initial inquiry and bespoke site experiences to artfully crafted proposals and contract negotiations-ensuring each interaction reflects a seamless and elevated standard of service.
Partner closely with culinary leadership and operations to design immersive, sensorial event experiences, where cuisine, ambiance, and service come together to create moments of lasting impression.
Guide the thoughtful planning and flawless execution of each event, ensuring every detail-from spatial composition to timing and aesthetic elements-is delivered with intention, elegance, and precision.
Ensure all agreements, event orders, and documentation are executed with meticulous attention to detail, supporting a seamless collaboration across all departments.
Anticipate guest needs with intuition and grace, resolving challenges with discretion and professionalism while upholding an unwavering commitment to exceptional service.
Interpret performance metrics and market insights with a strategic lens, continuously refining approaches to elevate positioning, drive revenue, and sustain long-term success.
Remain attuned to the evolving landscape of luxury hospitality and events, introducing innovative ideas and experiences that distinguish The Ben within the marketplace.
Inspire and lead the catering sales team with clarity and purpose, fostering a culture defined by excellence, accountability, and a shared passion for creating unforgettable experiences.
Embody the spirit of The Ben in every interaction, maintaining a polished, gracious, and confident presence that reflects the highest standards of luxury hospitality.
Qualifications
Education / Formal Training
Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred.
Advanced training or certifications in sales, luxury hospitality, or event management is a plus.
Experience
Minimum of 5-7 years of progressive catering sales experience within luxury or upscale hotel environments.
At least 3 years of leadership experience overseeing catering or event sales teams.
Proven track record of driving significant catering revenue, with a strong emphasis on luxury weddings and high-end social events.
Experience positioning and selling a property within a competitive luxury market, with established industry relationships preferred.
Knowledge / Skills
Deep expertise in luxury catering operations, food & beverage trends, and elevated event execution.
Strong understanding of the luxury wedding market, including planner networks, client expectations, and high-touch service delivery.
Strategic sales mindset with the ability to develop and execute comprehensive catering sales and marketing plans.
Exceptional negotiation, influencing, and closing skills, with a polished and professional presence.
Established network within the wedding, social, and luxury events community preferred.
Proven ability to lead, coach, and inspire a high-performing sales team in a fast-paced, results-driven environment.
Strong collaboration skills with culinary and operations teams to deliver bespoke, high-quality experiences.
Analytical mindset with the ability to interpret reports, forecast revenue, and adjust strategies to maximize performance.
Proficiency in hotel sales systems, CRM platforms, and Microsoft Office.
Excellent written and verbal communication skills, with the ability to present, pitch, and represent the brand at a luxury level.
Ability and willingness to travel locally for client meetings, industry events, and networking opportunities.
Physical Demands & Work Environment
Ability to be actively present on the floor during events, including standing and walking for extended periods.
Flexibility to work evenings, weekends, and holidays in alignment with event schedules.
Work environment includes both indoor and outdoor luxury event settings, including rooftop and waterfront venues.
Benefits
Unlimited paid time off
Eligible to participate in Sage sales bonus plan
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with employer match
Eligible to enroll in Health savings accounts or Flexible Spending Accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary
USD $90,000.00 - USD $110,000.00 /Hr.
ID: 2026-31458
Position Type: Regular Full-Time
Property : The Ben
Outlet: Hotel
Category: Catering & Events
Min: USD $90,000.00/Hr.
Max: USD $110,000.00/Hr.
Tipped Position: No
Address : 251 N Narcissus Ave
City : West Palm Beach
State : Florida
EOE Protected Veterans/Disability
