IT Support/Entry-Level Help Desk

Robert Half • Boulder, CO • 3h ago

Description We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment.

Responsibilities:

Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately.

Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records.

Provide first-level help desk support by responding to user issues and working through assigned service tickets.

Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through.

Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices.

Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity.

Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery. Requirements - At least 1 year of experience in IT support, help desk, or hardware support work.

Working knowledge of computer hardware, device configuration, and deployment preparation.

Ability to follow directions closely and complete detailed tasks with a high level of accuracy.

Familiarity with service desk ticket handling and day-to-day end-user support activities.

Basic understanding of corporate network environments and standard IT support practices.

Experience with inventory tracking or asset management processes is preferred.

Exposure to Microsoft 365 and Active Directory is a plus. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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