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Management Accountant

Robert Half • Greensboro, NC • 4h ago

Description

Senior Manager, Collections & Credit (Accounts Receivable)

Location: Hybrid (Monday-Thursday onsite, Friday remote)

Industry: Retail / Consumer Goods

Overview

We are seeking a Senior Manager of Collections & Credit to lead and optimize accounts receivable operations. This individual will oversee a team of analysts and clerks, drive process efficiencies, and ensure timely resolution of discrepancies while maintaining strong internal and external relationships.

This is a highly visible role requiring a hands-on leader who can balance strategic oversight with day-to-day execution.

Key Responsibilities

Lead and develop a team of AR professionals, including analysts and clerks, through coaching, performance management, and regular 1:1s

Oversee collections and credit operations, ensuring timely resolution of past due accounts and deductions

Drive process improvements and efficiencies across AR workflows while maintaining operational consistency

Analyze and resolve billing discrepancies, invoice issues, and customer disputes

Monitor key performance metrics related to collections, aging, and cash flow

Partner cross-functionally with finance, sales, and customer service teams to improve processes and outcomes

Utilize ERP systems and reporting tools to manage data, track performance, and support decision-making

Maintain accurate documentation and adherence to internal controls and policies

Qualifications

5+ years of progressive experience in Accounts Receivable, Collections, or Credit

Prior leadership experience managing teams in an AR or collections environment

Strong process orientation with a focus on efficiency and continuous improvement

Advanced Excel skills and experience working within ERP systems (e.g., SAP, Oracle, JD Edwards, or similar)

Ability to work both strategically and tactically, with a willingness to be hands-on when needed

Strong communication and problem-solving skills

Bachelor's degree preferred but not required with relevant experience

What We're Looking For

Proven leader who can mentor and develop a team

Detail-oriented and process-driven mindset

Ability to step into an established function and enhance-not overhaul-existing workflows

Strong ownership mentality with the ability to take initiative and drive results

Additional Highlights

Collaborative, team-oriented culture with a strong emphasis on employee engagement

Hybrid work environment with flexibility

Company-sponsored events and recognition initiatives

Generous holiday schedule and seasonal perks

Requirements

Qualifications

5+ years of progressive experience in Accounts Receivable, Collections, or Credit

Prior leadership experience managing teams in an AR or collections environment

Strong process orientation with a focus on efficiency and continuous improvement

Advanced Excel skills and experience working within ERP systems (e.g., SAP, Oracle, JD Edwards, or similar)

Ability to work both strategically and tactically, with a willingness to be hands-on when needed

Strong communication and problem-solving skills

Bachelor's degree preferred but not required with relevant experience

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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