Safe2Tell Analyst I
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Safe2Tell Analyst I
Salary
$48,432.00 - $51,228.00 Annually
Location
Lakewood, CO
Job Type
Full Time
Job Number
RAA DHSEM 10723 0426
Department
Department of Public Safety
Division
Homeland Security and Emergency Management
Opening Date
04/28/2026
Closing Date
5/10/2026 5:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
690 Kipling Street, Suite 2100, Lakewood, CO 80215
Hiring Pay Rate
Anticipated Hiring Range: $4,036 - $4269/month; $48,432 - $51,228/year
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Leticia Tavarez, 720-471-9883, leticia.tavarez@state.co.us
Salary Note
Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is open only to current Colorado state residents.
A n eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.
Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.
Our Vision - Creating safer and more resilient communities across Colorado.
Our Core Values - Unity, Honor, Service
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
The State is dedicated to non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
At CDPS, our culture is driven by our commitment to creating a safer Colorado and guided by a public service focus. We strive to provide effective solutions and services to our fellow Coloradans. We model a culture of collaboration, innovation, and growth for our employees. We maintain a professional and inclusive workplace.
Careers with a purpose:
If you are passionate about public safety and public service, and are eager to dedicate your career to serving Coloradans, consider joining CDPS. Our team at CDPS consists of exceptional individuals and is an environment where you can challenge yourself and acquire new capabilities to build a rewarding and fulfilling career.
We are committed to providing public safety services to our communities including safety on our roads, preparing for and mitigating environmental disasters such as floods and wildland fires, disaster recovery, combating crime, promoting school safety, and victim services.
Classification and Salary:
Analyst I (https://dhr.colorado.gov/state-hr-professionals/job-classifications/class-description-and-minimum-qualifications-for-h1c)
Anticipated Hiring Range: $4,036 - $4269/month; $48,432 - $51,228/year
Full Salary Range: $4,906 - $7,849/month; $58,872 - $94,188/year
Benefits:
We provide a wide range of benefits to our employees.
Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
Eligible employees receive Basic Life and AD&D insurance equal to their annual earnings subject to a minimum benefit of $50,000 and a maximum of $250,000. Basic Life and AD&D are provided by the State of Colorado at no cost to employees.
The State of Colorado's Wellness Program, State of Health, is a no-cost, year-long program that supports an employee's health and wellness goals. This program offers personalized health coaching, skill groups and more. Participants can earn a $20 per month health insurance premium discount.
Through BenefitHub, State of Colorado employees have access to discounts, promotions and special programs from hundreds of retailers, restaurants, travel and entertainment venues throughout Colorado and across the country.
State contribution into a Health Savings Account when enrolled in a High Deductible Health Plan.
Eligible employees have access to medical leave under the Family Medical Leave Act (FMLA) (https://dhr.colorado.gov/state-employees/time-off-leave/family-medical-leave-act-fmla) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI) (https://famli.colorado.gov/) .
Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
We offer excellent retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA (https://www.copera.org/member-contribution-rates) for details.
We provide generous time off including 11 paid holidays annually and accrued annual and sick leave (https://dhr.colorado.gov/state-employees/time-off-leave) and four annual wellness days.
The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
We offer Credit Union of Colorado (https://www.cuofco.org/credit-union-colorado-membership-eligibility) membership eligibility.
To learn more about State of Colorado benefits, please visit State of Colorado benefits (https://www.colorado.gov/dhr/benefits) .
Description of Job
About the Work Unit
The Colorado Information Analysis Center (CIAC) serves as the focal point within the state for receiving, analyzing and sharing threat-related information among private sector, local, tribal, and federal partners. The CIAC includes representatives from various departments and partner agencies that analyze threat information with a focus on protecting civil rights, civil liberties and privacy concerns. The CIAC also provides situational awareness and a common operating picture and coordinated information collection, analysis, and dissemination for the Colorado Department of Public Safety (CDPS).
Section Description:
Safe2Tell Colorado is a school safety prevention program administered by the Colorado Attorney General's Office. Safe2Tell tips are received from across Colorado and sometimes the nation. Tips are received via phone, web, or mobile app and are anonymous. Anonymity of the tipster is protected by statute. The tips are disseminated to schools and law enforcement by CDPS DHSEM Analysts. Safe2Tell operations are 24/7.
Work Environment
Safe2Tell operates 24 hours a day, 7 days a week (24/7), requiring staff to work nights, weekends, and holidays.
Shifts are 10 hours and are structured as follows:
Day Shift: 5:00 AM - 3:00 PM
Swing Shift: 11:00 AM - 9:00 PM
Night Shift: 8:00 PM - 6:00 AM
Shift Bidding:
Shifts are assigned through an annual bidding process. Once bids are awarded, the shift schedule remains in effect for the entire year unless a significant operational change occurs.
About the Job
This position is assigned to the Colorado Department of Public Safety (CDPS) 24/7 Watch Center, which is housed within the Division of Homeland Security and Emergency Management (DHSEM)/Colorado Information Analysis Center (CIAC) in Lakewood. The primary function of the Safe2Tell Watch Center Analyst is to receive, analyze, and disseminate tips submitted from across the state of Colorado.
Key Responsibilities
The Safe2Tell Analyst receives critical public safety tips through various channels, including phone calls, web submissions, and a mobile application. Analysts are responsible for the following key tasks:
Tip Receipt and Dissemination: Accurately receive and disseminate confidential, anonymous tips concerning a wide array of concerning behaviors and potential threats.
Critical Analysis: Apply critical thinking capabilities to assess and triage incoming information, often spanning complex and sensitive topics.
Multi-tasking and Responsiveness: Efficiently manage multiple simultaneous inputs, requiring the ability to multi-task and respond to more than one tip at a time.
Independent Work: Work effectively and independently to manage the flow of tips and necessary reporting.
Interpersonal Communication: Interact with citizens from various backgrounds, often during stressful situations. Analysts must provide calm, professional, and empathetic responses.
Confidentiality and Anonymity: Maintain strict confidentiality and protect the anonymity of the caller as mandated by state statute.
Information Processing: Reviews, assesses, and processes information provided to Safe2Tell. Gathers information from callers, digital analysis of web/app-based tips, and inputs tip into the P3 System.
Digital Tip Management: Processes incoming tips from the web and mobile app to include two-way dialog with tipsters.
Tip Dissemination and Follow-up: Forwards the tip on to the appropriate school and law enforcement entity. Follows up with school and law enforcement to verify receipt of the tip. Further follow up with the schools and law enforcement for dispositions of tips received.
System Maintenance: Periodically provides updated contact information in P3 for contacts when a new contact is made known to those responsible for updating the system.
Legislative and Hotline Management: Receives and makes calls from the public or law enforcement specific to various legislative requirements. Answers designated "hotlines" to receive and refer calls from the public, and to collaborate with other state agencies to obtain information necessary or beneficial for responding to requests.
Hotline Tip Processing: Intake, analyze, disseminate, and provide dispositions of all reported hotline(s) calls.
Resource Provision and Agency Collaboration: Provide relevant resources, information, and collaborate with other state agencies to obtain relevant information necessary or beneficial for responding to requests.
Emergency Support: As directed, provides pre-disaster support to the State Emergency Operations Center training and exercise program up to 5% of time. During a state declared disaster, it provides operational support to the State Emergency Operations Center as directed. When directed, assume an assigned role as member of the State Recovery Task Force until relieved by Task Force Leader or Director, DHSEM.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Note, to be considered for this position, you must meet one of the following options for consideration.
Proven Experience, Knowledge, Skills
Four (4) years of demonstrated professional experience working in a organization related to criminal justice or working with K-12 students from various socio-ethnic backgrounds, or working with youth in a mental health capacity wit h activities that included dispatching, information gathering or customer service.
OR Education and Experience, Knowledge, Skills
A combination of related education and experience working in a organization related to criminal justice or working with K-12 students from various socio-ethnic backgrounds, or working with youth in a mental health capacity or awareness of mental health in youth with activities that included dispatching, information gathering or customer service equal to four (4) years.
Required Skills :
Communication Skills: Exceptional listening skills and outstanding communication skills, both verbal and written, are essential for professional and effective tip intake and dissemination.
Situational Management: Demonstrated ability to remain calm and professional while interacting with individuals who may be experiencing or reporting stressful and high-stakes situations.
Problem Solving: Strong analytical and critical thinking skills necessary to process complex information and determine appropriate next steps.
Technology Proficiency: Competency in utilizing software applications, databases (specifically the P3 System), and digital communication tools (web/mobile app) for information processing, tracking, and communication.
Confidentiality: Proven ability to handle sensitive, anonymous, and confidential information in strict accordance with state statutes and protocol.
Multitasking/Time Management: Excellent organizational skills with the ability to manage multiple simultaneous inputs and prioritize tasks effectively under pressure.
Interpersonal Acumen: Displaying empathy, professionalism, and impartiality when interacting with diverse groups, including citizens, school officials, and law enforcement.
Attention to Detail: Meticulous approach to reviewing, assessing, and documenting information accurately for dissemination and follow-up.
Availability: Must be able to work various shifts in a 24/7 Watch Center environment, including nights, weekends, and holidays.
Preferred Qualifications and Competencies
Awareness of Safe2Tell program and processes.
Previous analytical training.
Previous professional work experience in a multi-jurisdictional law enforcement environment.
Prior experience in working Emergency Communication Center, Public Safety Entity or equivalent
Prior experience working with youth in a mental health capacity or awareness of mental health in youth
Current Federal security clearance
Previous experience working with K-12 students from various socio-ethnic backgrounds.
State of Colorado experience
Conditions of Employment
Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search, reference check .
Must be a Colorado resident at the time of application
This position is essential and can be required to work unexpected or unusual hours to perform the essential and or/emergency services of the department without delay and/or without interruption
Must willing and able to work shifts that include nights, weekends, and holidays.
Must be able to be on-call as needed during an incident or state declared disaster and to cover supervisor on-call rotation for the CIAC.
Appeal Rights
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available atwww.colorado.gov/spb. A standard appeal form is available at:www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
Disability Accommodation
If you have a disability and require reasonable accommodation to ensure equitable opportunity applying or interviewing for this position, please direct your inquiries to Human Resources at: cdps_hr@state.co.us .
The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.
Recruitment Timeline Information and Important Notices
Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them. Answers generated by AI-tools will typically be unresponsive.
Transcripts: An unofficial copy of transcripts must be submitted at the time of application should education be used as qualification. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.
Military Veterans: If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.
Application Tips : For an overview of State of Colorado application process and application tips, please view this video (https://www.youtube.com/watch?v=vUwZiY6G24U&feature=emb_logo) .
Resumes, Cover Letters, or other documents submitted will not be reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
Notifications: All correspondence regarding your status in the selection/examination process will be sent via email to the email address listed on your application. Include your current working email address on your application and check the email provided on your application frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
e-Verify: CDPS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify (http://www.dhs.gov/e-verify) , including your rights and responsibilities.
Comparative Analysis Steps may include (dates are tentative and subject to change):
Structured application review by a panel of SMEs -
Panel in-person interview - Tentative Scheduled for the week of 6/1 to 6/5
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Please explain your understanding of the Safe2Tell program.
02
Please describe how you meet the minimum qualifications and preferred qualifications for this position, In your response, detail your relevant skills, abilities, and experience, specifically highlighting how they align with the preferred qualifications listed in the job announcement.
03
Please give us a brief description of your experience in criminal justice, working with K-12 students, or working with youth in a mental health capacity.
04
Please tell us about your experience in dispatching, information gathering or customer service.
05
Positions within the Colorado Department of Public Safety require a comprehensive background examination, including a polygraph, a fingerprint based criminal history check, driving history check and references. Are you willing to participate in this process as a condition of employment?
Yes
No
06
I understand that employees of the Colorado Department of Public Safety contribute to the Colorado Public Employees Retirement Association (PERA) retirement benefit plan and do not contribute to Social Security.
Yes, I understand that
No
Required Question
Employer
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
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